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GetResponse

Marketing par e-mail · Pologne
Fondé en 1998 · getresponse.com

Gdańsk-headquartered Polish email marketing and automation platform with webinars, landing pages, and a 350k+ customer base.

GetResponse propose un hébergement européen en Pologne, mais une maison mère ou un sous-traitant américain laisse une exposition matérielle au CLOUD Act. Référencé dans la catégorie Marketing par e-mail.

Notes d’évaluation

Polish S.A. headquartered in Gdańsk that publishes a self-serve DPA with a named sub-processor annex, sends from its own IP ranges rather than a third-party deliverability vendor, and relies on SCC for transfers outside the EEA; but the annex carries three US-owned sub-processors (Google Cloud Poland for chats, with processing locations including the USA; Microsoft Ireland for the AI course creator; Vonage Business Inc. for SMS), the group includes a US entity, and GetResponse still does not disclose where it hosts primary subscriber data. EU-owned with a public DPA and named sub-processors, but an undisclosed hosting location and three US-owned sub-processors keep exposure material.

Constats

CLOUD Act
Actionnariat
Sous-traitants
— non divulgué

Signaux vérifiés

Juridiction
  • Hébergement UE / adéquation: Oui
  • Opérateur UE / adéquation: Oui
  • Aucune exposition au CLOUD Act: Non
Transparence
  • DPA public: Oui
  • Sous-traitants divulgués: Oui
  • Clients open source: Non
  • Certification tierce: Non
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À propos de GetResponse

GetResponse is a Polish email marketing and automation platform headquartered in Gdańsk, founded in 1998 and operating as the joint-stock company GetResponse S.A. (KRS 0000942075, ul. Grunwaldzka 413, 80-309 Gdańsk) with VAT ID 9581468984. The company converted to a joint-stock structure in 2022 and is held by founders, employees (via ESOP), and earlier investors rather than publicly traded on the Warsaw Stock Exchange. With more than 350,000 customers worldwide, GetResponse is one of the largest EU-headquartered email marketing platforms.

The product spans email marketing, marketing automation, landing pages, conversion funnels, paid ads, push notifications, and webinars, making it a broader Mailchimp/ConvertKit alternative for SMB and mid-market customers who also want webinar functionality. Security disclosures on the trust page cite PCI-DSS certification, GDPR compliance, TLS 1.2+ in transit, AES-256 at rest, role-based access control, MFA enforcement, and 24/7 SOC monitoring; ISO 27001, SOC 2, EUCS, and C5 are not advertised on the public security page. The privacy policy (effective 17 Mar 2026) refers to processing "mainly in the European Economic Area" and still does not name the underlying hosting provider, but the DPA is publicly readable and its Annex 3 is a named sub-processor table: ClickMeeting Sp. z o.o. (Gdańsk, webinars), Google Cloud Poland (chats, with processing locations including the USA), Microsoft Ireland Operations Limited (the AI course creator) and Vonage Business Inc. (New Jersey, SMS). Three of the four are US-owned by ultimate parent. No hyperscaler appears as GetResponse's own storage sub-processor, and the sending domain's SPF record resolves to GetResponse's own IP allocations rather than to any third-party deliverability vendor, both consistent with the long-standing claim that it runs its own infrastructure.

Pricing in EUR is straightforward: Starter at 16 €/month billed monthly or €13.12/month billed annually at the 1,000-contact rung, with Marketer and Creator above it on the same ladder. Entry access is now presented on the pricing page as a 14-day trial with no credit card required, and the restricted always-free plan is no longer surfaced there, so buyers counting on it should confirm with the vendor that it still exists. The product UI supports nine languages including PL, EN, DE, FR, ES, IT, PT, plus VN and RU. Best fit: SMB and mid-market marketers in Central and Eastern Europe wanting a Polish-headquartered all-in-one platform with strong language coverage. The DPA and its named sub-processor annex are both publicly readable, so the remaining transparency gap is narrower than it looks: GetResponse still does not disclose where it hosts primary subscriber data, and that is the question to put to the vendor before signing.

Carte des sous-traitants · non divulgué

L'éditeur ne publie pas de liste de sous-traitants. La conformité Schrems II et l'exposition au CLOUD Act ne peuvent pas être vérifiées indépendamment sans elle.

Référentiels & certifications · aucune répertoriée

Nous avons vérifié le site de l'éditeur et les registres des organismes de certification. Aucune certification active trouvée à la date du dernier audit (2026-08-26).

Matrice de fonctionnalités

Tableau 1Fonctionnalités de GetResponse

Automatisation Oui
Landing pages Oui
Tests A/B Oui
E-mail transactionnel Oui
SMS marketing Oui
CRM intégré Oui
IP dédiée Oui
Offre gratuite Oui

Intégration & accès

REST API Oui
SSO (SAML / OIDC) Non

Conformité & gouvernance

Audit log Non
Self-host / on-prem option Non

Tarifs & paliers

à partir de 16 €/mois
Freemium
Voir la page tarifs

Documents publics

  • Contrat de sous-traitance (DPA)
    www.getresponse.com/legal…
    Ouvrir
  • Liste des sous-traitants
    www.getresponse.com/legal…
    Ouvrir
  • Conditions d'utilisation
    www.getresponse.com/legal…
    Ouvrir

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