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EU VETTED

MailSenpai

Octotech Solutions (trading as MailSenpai), Via E. Dandolo 29, 76123 Andria (BT), Italy; VAT IT07964530724 (VIES holder: Matera Riccardo, Via Gabriele Manthonè 2, 76123 Andria)

Marketing par e-mail · Italie
Fondé en 2016 · en.mailsenpai.com

Italian email marketing platform with its own SMTP relay (SMTP Senpai); public DPA, platform and relay on Hetzner in Finland.

MailSenpai est un service européen hébergé en Finlande, avec tout au plus une exposition américaine mineure et transitoire au titre du CLOUD Act. Référencé dans la catégorie Marketing par e-mail.

Notes d’évaluation

Italian founder-run operator (Octotech Solutions, Andria; the VAT number is held by a natural person, so a sole proprietorship) with a public Art. 28 DPA whose Appendix 3 lists the sub-processors, and DNS confirms the platform app, the SMTP Senpai relay and the mail servers all run on Hetzner Cloud in Helsinki without a proxy in front; the only US-owned processor in the DPA is Cloudflare, limited to the public website and support portal, and Stripe billing plus Google reCAPTCHA on the login page are transient, so exposure is minor and the score is 4, not 5, because Cloudflare remains in the chain and the hosting list names providers as 'EU' with an open-ended 'etc.' on the infrastructure page.

Constats

CLOUD Act
Actionnariat
Sous-traitants
4 · 1 US

Signaux vérifiés

Juridiction
  • Hébergement UE / adéquation: Oui
  • Opérateur UE / adéquation: Oui
  • Aucune exposition au CLOUD Act: Non évalué
Transparence
  • DPA public: Oui
  • Sous-traitants divulgués: Oui
  • Clients open source: Non
  • Certification tierce: Non
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À propos de MailSenpai

MailSenpai is an email marketing platform run from Andria, Italy, by Octotech Solutions, sending since November 2016 with a team of about fifteen. It covers newsletters and campaigns, lists and segmentation, signup forms, subject-line A/B tests, scheduling, autoresponders triggered by campaign events and per-send statistics, with a drag-and-drop template builder from the Plus plan. The same account includes SMTP Senpai, a relay for transactional mail from websites and apps (order confirmations, password resets, form notifications) over SMTP on relay.mailsenpai.com or a REST API, plus plugins and an MCP server for AI assistants.

The hosting story is simpler than the documents make it look. MailSenpai's DPA names Aruba, Hetzner and Register as hosting providers, all in the EU, and DNS shows the platform app, the relay and the mail servers on Hetzner Cloud in Helsinki, Finland, reached directly rather than through a CDN. The one US-owned processor in the DPA is Cloudflare, and only for the public website and support portal. Payments go through Stripe and the login page uses Google reCAPTCHA; neither holds subscriber lists, so CLOUD Act exposure is minor. The DPA is public as Annex A to the terms, with the sub-processors in its Appendix 3; the Italian text prevails over the English one, and the courts of Trani have jurisdiction. No certifications are attested by MailSenpai itself.

Pricing is in euro, excluding VAT, and billed annually: Basic from €13.49/month for 10,000 emails, Plus from €89.49/month for 270,000 emails with a dedicated IP, and a custom Smart plan with add-ons for automation, API access, white label and dedicated instances. Subscribers are unlimited on every plan, and a 30-day demo allows 500 emails a day. SMTP Senpai has its own permanent free plan (5,000 emails a month, one domain) and paid relay plans from €12.90/month. Best fit: Italian and other EU SMBs, agencies and B2B senders who want campaigns and transactional mail from one EU vendor with a short, documented processor chain.

Carte des sous-traitants · 4

Source
  • Cloudflare, Inc. US
    États-Unis

    DNS, CDN and web proxy for the public website and support portal only; not in front of the platform app, APIs, tracking, SMTP relay or mail servers (DPA Appendix 3, confirmed by DNS 2026-10-27)

  • Aruba S.p.A. EU
    Italie

    Servers hosting the services (listed as "Aruba, EU"; role not visible in DNS)

  • Hetzner Online GmbH EU
    Allemagne

    Servers hosting the services; DNS places the platform app, SMTP Senpai relay and mail servers in Hetzner Cloud Helsinki (FI)

  • Register EU
    Italie

    Servers hosting the services (listed as "Register, EU"; presumed Register S.p.A., Italy; role not visible in DNS)

Source : liste publiée des sous-traitants de l’éditeur, lue le 27 oct. 2026.

1 sous-traitants sur 4 sont détenus par des capitaux américains ou établis aux États-Unis. Exposition limitée au CLOUD Act via ces sous-traitants accessoires.

Référentiels & certifications · aucune répertoriée

Nous avons vérifié le site de l'éditeur et les registres des organismes de certification. Aucune certification active trouvée à la date du dernier audit (2026-10-27).
Certifications de l’infrastructure utilisée

Détenues par l’opérateur de l’hébergement, pas par MailSenpai.

ISO/IEC 27001

Matrice de fonctionnalités

Tableau 2Fonctionnalités de MailSenpai

Automatisation Oui
Landing pages Non
Tests A/B Oui
E-mail transactionnel Oui
SMS marketing Non
CRM intégré Non
IP dédiée Oui
Offre gratuite Non

Intégration & accès

REST API Oui
SSO (SAML / OIDC) Non

Conformité & gouvernance

Audit log Non
Self-host / on-prem option Non

Tarifs & paliers

à partir de 13.49 €/mois
Payant
Voir la page tarifs

Documents publics

  • Contrat de sous-traitance (DPA)
    en.mailsenpai.com/tc…
    Ouvrir
  • Liste des sous-traitants
    en.mailsenpai.com/tc…
    Ouvrir
  • Conditions d'utilisation
    en.mailsenpai.com/tc…
    Ouvrir

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