Reservio is a Brno-headquartered Czech online appointment-scheduling platform operated by Reservio s.r.o. and a member of the ABUGO Group. Incorporated on 6 November 2012, the company has scaled to 500,000+ businesses on the platform with 21M+ clients and 20M+ bookings per year, large enough to be a serious B2C booking marketplace in Central and Eastern Europe alongside being a B2B scheduling tool. The product surface covers scheduling calendar, online booking website, POS, client management, team management, mobile apps (iOS/Android), SMS and email reminders, online payments, and an optional branded customer app (white-label mobile app) for businesses on higher tiers. The freemium model unlocks the scheduling calendar, booking website, client management, team coordination, and integrated POS without payment.
For an EU-sovereignty audit Reservio is a clean Czech ownership story: no PE / VC chain visible, member of the ABUGO Group (Czech corporate holding), 10–19 employees with about a third remote. CDN delivery is via CDN77 (a Czech-incorporated CDN provider, ultimately part of Datacamp Limited in Cyprus); Czech and Cypriot incorporations are both inside the EU so the asset layer is EU-domiciled. Where the listing weakens is procurement-grade documentation: the customer-data hosting provider, a unified DPA artefact, and a named sub-processors list are not directly captured at audit; vendor outreach is needed to surface the canonical URLs before publishing for procurement-led buyers.
Best fit: Czech, Slovak, Polish, Hungarian, and broader CEE small and medium service businesses (beauty salons, fitness clubs, language schools, medical practices, equipment rentals); EU SMBs that benefit from Reservio's white-label customer-app option; multilingual booking pages across the CEE language belt. Procurement-grade EU-only buyers requiring formal contract documents should request the DPA, sub-processors list, and hosting region directly before signing.