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kChat (Infomaniak)

Infomaniak Network SA, Rue Eugène Marziano 25, 1227 Les Acacias (Geneva), Switzerland; Geneva commercial register CH-660.0.059.996-1; VAT CHE-103.167.648

Projektmanagement · Schweiz
Gegründet 1994 · infomaniak.com/en/ksuite/kchat

Swiss team chat inside kSuite (Infomaniak, Geneva); own Swiss data centres, open-source Mattermost-based clients, free tier, no E2E.

kChat (Infomaniak) ist ein EU-eigener Dienst mit Hosting in der Schweiz und ohne erkennbares CLOUD-Act-Risiko. Gelistet unter Projektmanagement.

Bewertungsnotizen

kChat is the team-messaging module of kSuite, run by Infomaniak Network SA (Les Acacias, Geneva; founded 1994 by Boris Siegenthaler). Since 1 October 2026 the parent Infomaniak SA is listed on the SIX Swiss Exchange (ticker INFO), while the public-interest Infomaniak Foundation keeps 63.3% of the voting rights through unlisted A shares, so control stays Swiss. Messages and files sit on Infomaniak's own data centres in Geneva, encrypted in transit and at rest (not end-to-end), under an ISO 27001, ISO 9001, ISO 14001 and ISO 50001 certified operator with a public DPA. The only US-owned third parties named in the September 2026 privacy policy handle payments, SMS two-factor codes and fraud checks, never message content, so there is no CLOUD Act exposure.

Befund

CLOUD Act
Eigentümer
Unterauftragsverarbeiter
7 · 3 US

Geprüfte Signale

Jurisdiktion
  • EU-/Angemessenheits-Hosting: Ja
  • EU-/Angemessenheits-Betreiber: Ja
  • Keine US-CLOUD-Act-Exposition: Ja
Transparenz
  • Öffentlicher AVV: Ja
  • Unterauftragsverarbeiter offengelegt: Ja
  • Open-Source-Clients: Ja
  • Zertifizierung durch Dritte: Ja
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Über kChat (Infomaniak)

kChat is the team-messaging module of kSuite, the collaboration bundle from Infomaniak, the Geneva cloud provider founded in 1994 by Boris Siegenthaler. The contracting entity is Infomaniak Network SA in Les Acacias, Geneva. On 1 October 2026 the parent company, Infomaniak SA, listed on the SIX Swiss Exchange (ticker INFO) through a reverse takeover of Perrot Duval Holding SA, without raising new capital. The public-interest Infomaniak Foundation holds all unlisted A shares and 63.3% of the voting rights, so control stays in Switzerland.

The product follows the Slack model closely: public and private channels, threads, direct messages, file sharing up to 100 MB, audio and video calls through kMeet, and guest accounts for customers and partners. The web, desktop and mobile clients are open-source forks of Mattermost published on Infomaniak's GitHub, while the server side runs on Infomaniak's own API. Integrations work through incoming and outgoing webhooks (one each on the free plan, 20 on Standard, unlimited on Business and Enterprise) and a bot API. Infomaniak's Euria assistant, processed in Switzerland, can summarise threads and transcribe voice messages. SSO and SCIM provisioning are reserved for the Enterprise plan.

Data is stored in Infomaniak's own data centres in Geneva and encrypted in transit and at rest. kChat is not end-to-end encrypted, so teams that need E2E by default should look at Wire or Element. Infomaniak holds ISO 27001, ISO 9001, ISO 14001 and ISO 50001 and publishes a DPA; Switzerland's EU adequacy decision keeps EU to Swiss transfers free of standard contractual clauses.

kChat is only sold inside kSuite. The free kSuite plan includes kChat with 90 days of message history, 10 public and 5 private channels and 5 guests. kSuite Standard costs €1.58 per user per month (excl. VAT) with unlimited history; Business is €6.58 and Enterprise €12.42, with 50% off the first year on annual Business and Enterprise plans. There is no importer for Slack or Teams history yet (Mattermost imports are available on request) and no self-hosted edition.

Best fit: Swiss and EU SMEs that want a Slack-style chat together with mail, storage, video and an online office suite from one Swiss provider, starting free and paying per user only when history limits start to matter.

Unterauftragsverarbeiter-Karte · 7

Quelle
  • MaxMind, Inc. US
    Vereinigte Staaten

    GeoIP lookup of the IP address to detect payment fraud; ancillary, transient

  • PayPal US
    Vereinigte Staaten

    Payment processing when the customer picks PayPal for paid kSuite plans; ancillary, transaction data only

  • Twilio Inc. US
    Vereinigte Staaten

    SMS delivery of two-step verification codes for the Infomaniak account; ancillary, transient (phone number and code only)

  • Checkout.com (Checkout SAS) EU
    Frankreich

    Card payments and 3-D Secure for paid kSuite plans; ancillary, off the message-content path. Infomaniak's policy notes processing partly on Amazon Web Services in the US

  • PostFinance Ltd EU
    Schweiz

    Payment processing via PostFinance; ancillary

  • SIX BBS SA (eBill) EU
    Schweiz

    Invoice delivery via eBill; ancillary

  • TWINT SA EU
    Schweiz

    Payment processing via TWINT; ancillary

Quelle: veröffentlichte Unterauftragsverarbeiter-Liste des Anbieters, gelesen am 2 Okt 2026.

3 von 7 Unterauftragsverarbeitern sind in US-Eigentum oder haben ihren Sitz in den USA. Dies sind ergänzende Verarbeiter, die keine geschützten Kundendaten speichern, und ändern daher die Bewertung nicht. Das CLOUD-Act-Risiko wird mit „keines“ bewertet.

Rahmenwerke & Zertifizierungen

ISO/IEC 27001
Aktiv
ISO 9001
Aktiv
ISO 14001
Aktiv
ISO 50001
Aktiv

Funktionsmatrix

Tabelle 2Funktionen von kChat (Infomaniak)

Workflow-Automatisierung Ja
Kanban-Boards Nein
Gantt / Zeitplan Nein
Zeiterfassung Nein
Sprints / Agile Nein
Aufgaben-Abhängigkeiten Nein
Gast- / Kundenzugang Ja
Gratis-Tarif Ja

Integration & Zugriff

REST API Ja
SSO (SAML / OIDC) Ja

Compliance & Governance

Audit log Nein
Self-host / on-prem option Nein

Preise & Tarife

ab 1.58 €/Monat
Freemium
Preisseite ansehen

Öffentliche Dokumente

  • Auftragsverarbeitungsvertrag (AVV)
    www.infomaniak.com/documents…
    Öffnen
  • Liste der Unterauftragsverarbeiter
    www.infomaniak.com/en…
    Öffnen
  • Nutzungsbedingungen
    www.infomaniak.com/en…
    Öffnen

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