Manchester-based UK CRM (Zestia Ltd) with a free tier, public DPA, and AWS hosting; post-Brexit jurisdiction.
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- CLOUD ACT
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Synthèse de la propriété et de l’exposition au CLOUD Act.
Swedish public-listed Nordic + DACH CRM (Lime Technologies, since 1990), 1M+ users, vertical-tailored, agnostic to single-vendor lock-in.
Lime CRM, dans la catégorie CRM, est un service européen avec Sweden comme lieu d’hébergement et tout au plus une exposition américaine mineure et transitoire au titre du CLOUD Act.
Lime Technologies Sweden AB (Org. nr 556397-0465) is a publicly-listed Swedish enterprise software company operating Lime CRM, Lime Go, Lime Connect, and Lime Intenz with 1M+ users across 6 European markets (SE, DK, DE, FI, NL, NO) and a multi-vertical industry-tailored product approach; Swedish public-market ownership with no controlling US shareholder, EU-only operations: EU-owned (Nasdaq Stockholm listed, no controlling US shareholder), EU-operated; hosting region and specific certifications not captured at audit (Trust Center exists at trust.lime-technologies.com); CLOUD Act flag set to minor pending hosting provider disclosure.
Le degré d'exposition des données clients aux autorités américaines au titre du CLOUD Act (Clarifying Lawful Overseas Use of Data Act).
Où se situe le contrôle ultime de la société exploitante.
Lime CRM is the flagship product of Lime Technologies Sweden AB (Org. nr 556397-0465), a publicly-listed Swedish enterprise software company that traces back to 1990 (originally as a Lund University spin-off) and now operates across Sweden, Denmark, Germany, Finland, Netherlands, and Norway with more than 1 million users. The product portfolio is unusually broad for a Nordic CRM vendor: Lime CRM (enterprise CRM tailored by vertical), Lime Go (plug-and-play B2B sales CRM), Lime Connect (customer messaging + AI), and Lime Intenz (change-management services). Industry verticals include real estate, manufacturing, energy, retail / wholesale, NGO, services, and consultancy.
For an EU-sovereignty audit the key positive signals are strong: the operating entity is publicly listed on Nasdaq Stockholm (per the investor-relations page at investors.lime-technologies.com), Swedish-incorporated, and no controlling US shareholder is on record; the cap table is a Swedish public free-float with institutional investors and founder/insider holdings. Operations are confined to Nordic and DACH/Benelux markets with explicit EU jurisdiction. What remains unverified at audit: the Trust Center at trust.lime-technologies.com exists but specific ISO 27001 / SOC 2 certifications were not confirmed, and the underlying hosting provider for Lime CRM cloud was not publicly named; vendor outreach would fill those gaps (CLOUD Act flag set to minor as a result).
Pricing is enterprise / volume-negotiated; trial signups offered for both Lime CRM and Lime Go. Best fit: Nordic and DACH SMBs and mid-market companies in real estate, manufacturing, energy, retail, NGO, or consulting verticals that want a publicly-listed Swedish vendor with deep industry templates and multi-product breadth across CRM + customer messaging + change management. Procurement-grade EU-only buyers needing verified Swedish hosting + ISO 27001 should request the trust-center documentation directly.
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Cologne-based German SMB CRM (42he GmbH), all-German hosting on Hetzner + Core-Backbone + Telekom, free tier for 3 users.
Konstanz-based German CRM (combit Software, since 1989), founder-owned, on-prem + cloud, German Mittelstand vendor.