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Independently verified · Quarterly re-audit
EU VETTED

Lime CRM

VERIFIED
CRM · Sweden
Founded 1990 · lime-technologies.com ↗

Swedish public-listed Nordic + DACH CRM (Lime Technologies, since 1990), 1M+ users, vertical-tailored, agnostic to single-vendor lock-in.

In short

Lime CRM, in the CRM category, is a European service with Sweden as its hosting location and at most minor, transient US exposure under the CLOUD Act.

Assessment notes

Lime Technologies Sweden AB (Org. nr 556397-0465) is a publicly-listed Swedish enterprise software company operating Lime CRM, Lime Go, Lime Connect, and Lime Intenz with 1M+ users across 6 European markets (SE, DK, DE, FI, NL, NO) and a multi-vertical industry-tailored product approach; Swedish public-market ownership with no controlling US shareholder, EU-only operations: EU-owned (Nasdaq Stockholm listed, no controlling US shareholder), EU-operated; hosting region and specific certifications not captured at audit (Trust Center exists at trust.lime-technologies.com); CLOUD Act flag set to minor pending hosting provider disclosure.

CLOUD ACT
OWNERSHIP
SUB-PROCS
0 none disclosed
Verified signals
Jurisdiction
  • EU / adequacy hosting
  • EU / adequacy operator
  • No US CLOUD Act exposure
Transparency
  • Public DPA
  • Sub-processors disclosed
  • Open-source clients
  • Third-party certification
JUMP TO
OVERVIEW

About Lime CRM

Lime CRM is the flagship product of Lime Technologies Sweden AB (Org. nr 556397-0465), a publicly-listed Swedish enterprise software company that traces back to 1990 (originally as a Lund University spin-off) and now operates across Sweden, Denmark, Germany, Finland, Netherlands, and Norway with more than 1 million users. The product portfolio is unusually broad for a Nordic CRM vendor: Lime CRM (enterprise CRM tailored by vertical), Lime Go (plug-and-play B2B sales CRM), Lime Connect (customer messaging + AI), and Lime Intenz (change-management services). Industry verticals include real estate, manufacturing, energy, retail / wholesale, NGO, services, and consultancy.

For an EU-sovereignty audit the key positive signals are strong: the operating entity is publicly listed on Nasdaq Stockholm (per the investor-relations page at investors.lime-technologies.com), Swedish-incorporated, and no controlling US shareholder is on record; the cap table is a Swedish public free-float with institutional investors and founder/insider holdings. Operations are confined to Nordic and DACH/Benelux markets with explicit EU jurisdiction. What remains unverified at audit: the Trust Center at trust.lime-technologies.com exists but specific ISO 27001 / SOC 2 certifications were not confirmed, and the underlying hosting provider for Lime CRM cloud was not publicly named; vendor outreach would fill those gaps (CLOUD Act flag set to minor as a result).

Pricing is enterprise / volume-negotiated; trial signups offered for both Lime CRM and Lime Go. Best fit: Nordic and DACH SMBs and mid-market companies in real estate, manufacturing, energy, retail, NGO, or consulting verticals that want a publicly-listed Swedish vendor with deep industry templates and multi-product breadth across CRM + customer messaging + change management. Procurement-grade EU-only buyers needing verified Swedish hosting + ISO 27001 should request the trust-center documentation directly.

SUB-PROCESSORS

Sub-processor map · none disclosed

Source ↗
Vendor discloses zero sub-processors. All data processing happens in-house.
CERTIFICATIONS

Frameworks & certifications · none listed

We checked the vendor's website and standard certification body registries. No active certifications found at the time of last audit (2026-05-11).
FEATURES

Capability matrix

Sales pipeline Yes
Email sync Yes
Workflow automation Yes
Lead capture Yes
Email campaigns Yes
Quotes / invoicing Yes
Telephony Yes
Mobile app No
Free tier No
INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) Yes
COMPLIANCE & GOVERNANCE
Audit log Yes
Self-host / on-prem option Yes
PRICING

Pricing & tiers

PAID
Custom pricing

Contact vendor for tier or volume pricing.

View pricing page ↗
PUBLIC DOCUMENTS

Public documents

  • Data Processing Addendum (DPA)
    www.lime-technologies.com/en…
    Open ↗
  • Sub-processors list
    www.lime-technologies.com/en…
    Open ↗
ALTERNATIVES

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Public DPA Sub-processors Open source
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combit CRM
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Public DPA Sub-processors Open source
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