Manchester-based UK CRM (Zestia Ltd) with a free tier, public DPA, and AWS hosting; post-Brexit jurisdiction.
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- CLOUD ACT
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Synthèse de la propriété et de l’exposition au CLOUD Act.
Ghent-based Belgian SMB CRM + invoicing + project tool, owned by Norwegian Visma Group; from €37/month.
Teamleader, dans la catégorie CRM, propose un hébergement dans l’UE avec Ireland comme lieu d’hébergement, mais une maison mère ou un sous-traitant américain laisse une exposition matérielle au CLOUD Act.
Belgian SaaS scale-up (Ghent) for SMB CRM + invoicing, owned by Norwegian Visma Group since June 2022. Visma is EEA-incorporated but its own cap table includes US PE (TPG) alongside Hg Capital, Cinven, GIC and ICG, and Teamleader's hosting provider is not publicly disclosed at audit; without verified sub-processors or DPA URL, and with US-PE exposure at the group level via TPG-via-Visma, the CLOUD Act flag is material pending positive verification of hosting and DPA.
Le degré d'exposition des données clients aux autorités américaines au titre du CLOUD Act (Clarifying Lawful Overseas Use of Data Act).
Où se situe le contrôle ultime de la société exploitante.
Teamleader is a Ghent-based Belgian business-management SaaS founded in 2012, combining CRM, quotations, invoicing, expense tracking, and project planning into a single tool for small and mid-sized European businesses. The company reports more than 34,000 customers across Belgium, the Netherlands, Germany, France, Spain, and Italy and ships four product lines: Teamleader Focus (entrepreneurs and small teams), Teamleader Orbit (premium agencies, 20+ employees), Teamleader One (e-invoicing for self-employed and small companies in BE/NL), and Dexxter (automated bookkeeping for Belgian sole proprietors).
In June 2022 Teamleader was acquired by Visma Group, the Oslo-headquartered Norwegian software conglomerate. Norway is an EEA member with full GDPR alignment, so transfers to Norway do not require SCCs; this keeps Teamleader broadly EU/EEA-aligned. The complication is one layer up: Visma's own cap table is a private-equity consortium that historically includes Hg Capital (UK), Cinven (UK), TPG (US), GIC (Singapore), and Intermediate Capital Group (UK), so beneath the Norwegian wrapper there is meaningful US private-equity exposure (TPG), enough to mention in a procurement-grade audit even though the direct parent is EEA. Pre-acquisition investors include Fortino Capital, Sage Capital Partners, PMV (Participatiemaatschappij Vlaanderen), Keen Venture Partners, and Altered Capital, all European.
Pricing in EUR: from €37/month with a 14-day no-credit-card free trial; no permanent free tier. Public legal pages did not fully resolve at audit (the privacy and security URLs hit redirect loops, /en/legal returned 404), and the underlying hosting provider for customer data was not disclosed in accessible public docs. Best fit: Belgian and Dutch SMBs, agencies, and self-employed professionals who want an end-to-end CRM-plus-invoicing tool from a Ghent-rooted vendor, and who can accept a Norwegian-owned Visma parent with mixed EU/UK/US private-equity sponsorship at the group level. Procurement-led buyers requiring an EU-only ownership chain plus a verified sub-processors list should look at Salesflare (BE) or weclapp (DE) instead, listed below.
Manchester-based UK CRM (Zestia Ltd) with a free tier, public DPA, and AWS hosting; post-Brexit jurisdiction.
Cologne-based German SMB CRM (42he GmbH), all-German hosting on Hetzner + Core-Backbone + Telekom, free tier for 3 users.
Konstanz-based German CRM (combit Software, since 1989), founder-owned, on-prem + cloud, German Mittelstand vendor.