Aller au contenu
EU VETTED

Teamleader

CRM · Belgique
Fondé en 2012 · teamleader.eu

Ghent-based Belgian SMB CRM + invoicing + project tool, owned by Norwegian Visma Group; from €37.50/user/month.

Teamleader propose un hébergement européen en Irlande, mais une maison mère ou un sous-traitant américain laisse une exposition matérielle au CLOUD Act. Référencé dans la catégorie CRM.

Notes d’évaluation

Belgian SaaS scale-up (Ghent) for SMB CRM + invoicing, owned by Norwegian Visma Group since June 2022. Visma is EEA-incorporated but its own cap table includes US PE (TPG) alongside Hg Capital (majority, ~70% with co-investors), Cinven, GIC and ICG. Hosting is now positively disclosed: the publicly readable DPA (February 2024) states that Teamleader's web application, communication and database servers sit in Amazon Web Services data centres in Ireland, and the public sub-processor list names twelve processors of which AWS, Datadog, Sentry (Functional Software), Mailgun, SendGrid, Twilio and Zendesk are US-owned. A US-owned hyperscaler holding customer data at rest plus a US-PE stake at group level keeps the CLOUD Act flag at material.

Constats

CLOUD Act
Actionnariat
Sous-traitants
— non divulgué

Signaux vérifiés

Juridiction
  • Hébergement UE / adéquation: Oui
  • Opérateur UE / adéquation: Oui
  • Aucune exposition au CLOUD Act: Non
Transparence
  • DPA public: Oui
  • Sous-traitants divulgués: Oui
  • Clients open source: Non
  • Certification tierce: Non
Aller à

À propos de Teamleader

Teamleader is a Ghent-based Belgian business-management SaaS founded in 2012, combining CRM, quotations, invoicing, expense tracking, and project planning into a single tool for small and mid-sized European businesses. The company reports more than 34,000 customers across Belgium, the Netherlands, Germany, France, Spain, and Italy and ships four product lines: Teamleader Focus (entrepreneurs and small teams), Teamleader Orbit (premium agencies, 20+ employees), Teamleader One (e-invoicing for self-employed and small companies in BE/NL), and Dexxter (automated bookkeeping for Belgian sole proprietors).

In June 2022 Teamleader was acquired by Visma Group, the Oslo-headquartered Norwegian software conglomerate. Norway is an EEA member with full GDPR alignment, so transfers to Norway do not require SCCs; this keeps Teamleader broadly EU/EEA-aligned. The complication is one layer up: Visma's own cap table is a private-equity consortium that historically includes Hg Capital (UK), Cinven (UK), TPG (US), GIC (Singapore), and Intermediate Capital Group (UK), so beneath the Norwegian wrapper there is meaningful US private-equity exposure (TPG), enough to mention in a procurement-grade audit even though the direct parent is EEA. Pre-acquisition investors include Fortino Capital, Sage Capital Partners, PMV (Participatiemaatschappij Vlaanderen), Keen Venture Partners, and Altered Capital, all European.

Pricing in EUR: the SMART plan starts at €37.50 per user/month with GROW and FLOW above it, 17% off on annual billing, a 14-day no-credit-card free trial and no permanent free tier. The disclosure gaps recorded in May have since closed. The publicly readable DPA (February 2024) states that Teamleader's web application, communication and database servers sit in Amazon Web Services data centres in Ireland, and the public sub-processor list names twelve processors, of which AWS, Datadog, Sentry, Mailgun, SendGrid, Twilio and Zendesk are US-owned at parent level. A US-owned hyperscaler holding customer data at rest is what keeps CLOUD Act exposure at Significative despite the Irish region. Best fit: Belgian and Dutch SMBs, agencies, and self-employed professionals who want an end-to-end CRM-plus-invoicing tool from a Ghent-rooted vendor, and who can accept a Norwegian-owned Visma parent with mixed EU/UK/US private-equity sponsorship at the group level. Procurement-led buyers requiring both an EU-only ownership chain and an EU-only processor chain should look at centralstationCRM (DE) or combit CRM (DE) instead, listed below; Salesflare is founder-owned in Belgium but names Google Cloud Storage as its backend, and weclapp is German but sits under the Dutch Exact Group with Amazon Web Services in the production path.

Carte des sous-traitants · non divulgué

L'éditeur ne publie pas de liste de sous-traitants. La conformité Schrems II et l'exposition au CLOUD Act ne peuvent pas être vérifiées indépendamment sans elle.

Référentiels & certifications · aucune répertoriée

Nous avons vérifié le site de l'éditeur et les registres des organismes de certification. Aucune certification active trouvée à la date du dernier audit (2026-08-26).

Matrice de fonctionnalités

Tableau 1Fonctionnalités de Teamleader

Pipeline commercial Oui
Sync e-mail Oui
Automatisation Oui
Capture de leads Oui
Campagnes e-mail Non
Devis / facturation Oui
Téléphonie Non
Application mobile Oui
Offre gratuite Non

Intégration & accès

REST API Oui
SSO (SAML / OIDC) Non

Conformité & gouvernance

Audit log Non
Self-host / on-prem option Non

Tarifs & paliers

à partir de 37.50 €/mois
Payant
Voir la page tarifs

Documents publics

  • Contrat de sous-traitance (DPA)
    www.teamleader.eu/legal…
    Ouvrir
  • Liste des sous-traitants
    www.teamleader.eu/legal…
    Ouvrir

Alternatives dans cette catégorie

  • Capsule CRM
    Royaume-Uni
    Hébergé UE
    DPA public: Oui Sous-traitants: Oui Open source: Non
  • centralstationCRM
    Allemagne · 24 €/mois
    Souverain UE
    DPA public: Oui Sous-traitants: Oui Open source: Non
  • combit CRM
    Allemagne
    Souverain UE
    DPA public: Non évalué Sous-traitants: Oui Open source: Non
Voir toutes les alternatives crm