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Teamleader

CRM · Belgien
Gegründet 2012 · teamleader.eu

Ghent-based Belgian SMB CRM + invoicing + project tool, owned by Norwegian Visma Group; from €37.50/user/month.

Teamleader bietet EU-Hosting in Irland, doch ein US-Mutterkonzern oder Unterauftragsverarbeiter hinterlässt ein materielles CLOUD-Act-Risiko. Gelistet unter CRM.

Bewertungsnotizen

Belgian SaaS scale-up (Ghent) for SMB CRM + invoicing, owned by Norwegian Visma Group since June 2022. Visma is EEA-incorporated but its own cap table includes US PE (TPG) alongside Hg Capital (majority, ~70% with co-investors), Cinven, GIC and ICG. Hosting is now positively disclosed: the publicly readable DPA (February 2024) states that Teamleader's web application, communication and database servers sit in Amazon Web Services data centres in Ireland, and the public sub-processor list names twelve processors of which AWS, Datadog, Sentry (Functional Software), Mailgun, SendGrid, Twilio and Zendesk are US-owned. A US-owned hyperscaler holding customer data at rest plus a US-PE stake at group level keeps the CLOUD Act flag at material.

Befund

CLOUD Act
Eigentümer
Unterauftragsverarbeiter
— nicht offengelegt

Geprüfte Signale

Jurisdiktion
  • EU-/Angemessenheits-Hosting: Ja
  • EU-/Angemessenheits-Betreiber: Ja
  • Keine US-CLOUD-Act-Exposition: Nein
Transparenz
  • Öffentlicher AVV: Ja
  • Unterauftragsverarbeiter offengelegt: Ja
  • Open-Source-Clients: Nein
  • Zertifizierung durch Dritte: Nein
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Über Teamleader

Teamleader is a Ghent-based Belgian business-management SaaS founded in 2012, combining CRM, quotations, invoicing, expense tracking, and project planning into a single tool for small and mid-sized European businesses. The company reports more than 34,000 customers across Belgium, the Netherlands, Germany, France, Spain, and Italy and ships four product lines: Teamleader Focus (entrepreneurs and small teams), Teamleader Orbit (premium agencies, 20+ employees), Teamleader One (e-invoicing for self-employed and small companies in BE/NL), and Dexxter (automated bookkeeping for Belgian sole proprietors).

In June 2022 Teamleader was acquired by Visma Group, the Oslo-headquartered Norwegian software conglomerate. Norway is an EEA member with full GDPR alignment, so transfers to Norway do not require SCCs; this keeps Teamleader broadly EU/EEA-aligned. The complication is one layer up: Visma's own cap table is a private-equity consortium that historically includes Hg Capital (UK), Cinven (UK), TPG (US), GIC (Singapore), and Intermediate Capital Group (UK), so beneath the Norwegian wrapper there is meaningful US private-equity exposure (TPG), enough to mention in a procurement-grade audit even though the direct parent is EEA. Pre-acquisition investors include Fortino Capital, Sage Capital Partners, PMV (Participatiemaatschappij Vlaanderen), Keen Venture Partners, and Altered Capital, all European.

Pricing in EUR: the SMART plan starts at €37.50 per user/month with GROW and FLOW above it, 17% off on annual billing, a 14-day no-credit-card free trial and no permanent free tier. The disclosure gaps recorded in May have since closed. The publicly readable DPA (February 2024) states that Teamleader's web application, communication and database servers sit in Amazon Web Services data centres in Ireland, and the public sub-processor list names twelve processors, of which AWS, Datadog, Sentry, Mailgun, SendGrid, Twilio and Zendesk are US-owned at parent level. A US-owned hyperscaler holding customer data at rest is what keeps CLOUD Act exposure at Erheblich despite the Irish region. Best fit: Belgian and Dutch SMBs, agencies, and self-employed professionals who want an end-to-end CRM-plus-invoicing tool from a Ghent-rooted vendor, and who can accept a Norwegian-owned Visma parent with mixed EU/UK/US private-equity sponsorship at the group level. Procurement-led buyers requiring both an EU-only ownership chain and an EU-only processor chain should look at centralstationCRM (DE) or combit CRM (DE) instead, listed below; Salesflare is founder-owned in Belgium but names Google Cloud Storage as its backend, and weclapp is German but sits under the Dutch Exact Group with Amazon Web Services in the production path.

Unterauftragsverarbeiter-Karte · nicht offengelegt

Anbieter veröffentlicht keine Liste der Unterauftragsverarbeiter. Schrems-II-Konformität und CLOUD-Act-Risiko lassen sich ohne sie nicht unabhängig prüfen.

Rahmenwerke & Zertifizierungen · keine gelistet

Wir haben die Website des Anbieters und die Register der Zertifizierungsstellen geprüft. Keine aktiven Zertifizierungen gefunden zum Zeitpunkt der letzten Prüfung (2026-08-26).

Funktionsmatrix

Tabelle 1Funktionen von Teamleader

Sales-Pipeline Ja
E-Mail-Sync Ja
Workflow-Automatisierung Ja
Lead-Erfassung Ja
E-Mail-Kampagnen Nein
Angebote / Rechnungen Ja
Telefonie Nein
Mobile App Ja
Gratis-Tarif Nein

Integration & Zugriff

REST API Ja
SSO (SAML / OIDC) Nein

Compliance & Governance

Audit log Nein
Self-host / on-prem option Nein

Preise & Tarife

ab 37.50 €/Monat
Kostenpflichtig
Preisseite ansehen

Öffentliche Dokumente

  • Auftragsverarbeitungsvertrag (AVV)
    www.teamleader.eu/legal…
    Öffnen
  • Liste der Unterauftragsverarbeiter
    www.teamleader.eu/legal…
    Öffnen

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