Manchester-based UK CRM (Zestia Ltd) with a free tier, public DPA, and AWS hosting; post-Brexit jurisdiction.
- FROM
- —
- CLOUD ACT
- MATERIAL
Zusammenfassung aus Eigentümerschaft und CLOUD-Act-Risiko.
Ghent-based Belgian SMB CRM + invoicing + project tool, owned by Norwegian Visma Group; from €37/month.
Teamleader aus der Kategorie CRM bietet EU-Hosting mit Ireland als Hosting-Standort, doch ein US-Mutterkonzern oder Unterauftragsverarbeiter hinterlässt ein materielles CLOUD-Act-Risiko.
Belgian SaaS scale-up (Ghent) for SMB CRM + invoicing, owned by Norwegian Visma Group since June 2022. Visma is EEA-incorporated but its own cap table includes US PE (TPG) alongside Hg Capital, Cinven, GIC and ICG, and Teamleader's hosting provider is not publicly disclosed at audit; without verified sub-processors or DPA URL, and with US-PE exposure at the group level via TPG-via-Visma, the CLOUD Act flag is material pending positive verification of hosting and DPA.
Wie stark Kundendaten US-Behörden nach dem CLOUD Act (Clarifying Lawful Overseas Use of Data Act) ausgesetzt sind.
Wo die letztliche Kontrolle über das Betreiberunternehmen liegt.
Teamleader is a Ghent-based Belgian business-management SaaS founded in 2012, combining CRM, quotations, invoicing, expense tracking, and project planning into a single tool for small and mid-sized European businesses. The company reports more than 34,000 customers across Belgium, the Netherlands, Germany, France, Spain, and Italy and ships four product lines: Teamleader Focus (entrepreneurs and small teams), Teamleader Orbit (premium agencies, 20+ employees), Teamleader One (e-invoicing for self-employed and small companies in BE/NL), and Dexxter (automated bookkeeping for Belgian sole proprietors).
In June 2022 Teamleader was acquired by Visma Group, the Oslo-headquartered Norwegian software conglomerate. Norway is an EEA member with full GDPR alignment, so transfers to Norway do not require SCCs; this keeps Teamleader broadly EU/EEA-aligned. The complication is one layer up: Visma's own cap table is a private-equity consortium that historically includes Hg Capital (UK), Cinven (UK), TPG (US), GIC (Singapore), and Intermediate Capital Group (UK), so beneath the Norwegian wrapper there is meaningful US private-equity exposure (TPG), enough to mention in a procurement-grade audit even though the direct parent is EEA. Pre-acquisition investors include Fortino Capital, Sage Capital Partners, PMV (Participatiemaatschappij Vlaanderen), Keen Venture Partners, and Altered Capital, all European.
Pricing in EUR: from €37/month with a 14-day no-credit-card free trial; no permanent free tier. Public legal pages did not fully resolve at audit (the privacy and security URLs hit redirect loops, /en/legal returned 404), and the underlying hosting provider for customer data was not disclosed in accessible public docs. Best fit: Belgian and Dutch SMBs, agencies, and self-employed professionals who want an end-to-end CRM-plus-invoicing tool from a Ghent-rooted vendor, and who can accept a Norwegian-owned Visma parent with mixed EU/UK/US private-equity sponsorship at the group level. Procurement-led buyers requiring an EU-only ownership chain plus a verified sub-processors list should look at Salesflare (BE) or weclapp (DE) instead, listed below.
Manchester-based UK CRM (Zestia Ltd) with a free tier, public DPA, and AWS hosting; post-Brexit jurisdiction.
Cologne-based German SMB CRM (42he GmbH), all-German hosting on Hetzner + Core-Backbone + Telekom, free tier for 3 users.
Konstanz-based German CRM (combit Software, since 1989), founder-owned, on-prem + cloud, German Mittelstand vendor.