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Independently verified · Quarterly re-audit
EU VETTED

Teamleader

VERIFIED
CRM · Belgium
Founded 2012 · teamleader.eu ↗

Ghent-based Belgian SMB CRM + invoicing + project tool, owned by Norwegian Visma Group; from €37/month.

In short

Teamleader, in the CRM category, offers EU hosting with Ireland as its hosting location, but a US parent or sub-processor leaves material CLOUD Act exposure.

Assessment notes

Belgian SaaS scale-up (Ghent) for SMB CRM + invoicing, owned by Norwegian Visma Group since June 2022. Visma is EEA-incorporated but its own cap table includes US PE (TPG) alongside Hg Capital, Cinven, GIC and ICG, and Teamleader's hosting provider is not publicly disclosed at audit; without verified sub-processors or DPA URL, and with US-PE exposure at the group level via TPG-via-Visma, the CLOUD Act flag is material pending positive verification of hosting and DPA.

CLOUD ACT
OWNERSHIP
SUB-PROCS
not disclosed
Verified signals
Jurisdiction
  • EU / adequacy hosting
  • EU / adequacy operator
  • No US CLOUD Act exposure
Transparency
  • Public DPA
  • Sub-processors disclosed
  • Open-source clients
  • Third-party certification
JUMP TO
OVERVIEW

About Teamleader

Teamleader is a Ghent-based Belgian business-management SaaS founded in 2012, combining CRM, quotations, invoicing, expense tracking, and project planning into a single tool for small and mid-sized European businesses. The company reports more than 34,000 customers across Belgium, the Netherlands, Germany, France, Spain, and Italy and ships four product lines: Teamleader Focus (entrepreneurs and small teams), Teamleader Orbit (premium agencies, 20+ employees), Teamleader One (e-invoicing for self-employed and small companies in BE/NL), and Dexxter (automated bookkeeping for Belgian sole proprietors).

In June 2022 Teamleader was acquired by Visma Group, the Oslo-headquartered Norwegian software conglomerate. Norway is an EEA member with full GDPR alignment, so transfers to Norway do not require SCCs; this keeps Teamleader broadly EU/EEA-aligned. The complication is one layer up: Visma's own cap table is a private-equity consortium that historically includes Hg Capital (UK), Cinven (UK), TPG (US), GIC (Singapore), and Intermediate Capital Group (UK), so beneath the Norwegian wrapper there is meaningful US private-equity exposure (TPG), enough to mention in a procurement-grade audit even though the direct parent is EEA. Pre-acquisition investors include Fortino Capital, Sage Capital Partners, PMV (Participatiemaatschappij Vlaanderen), Keen Venture Partners, and Altered Capital, all European.

Pricing in EUR: from €37/month with a 14-day no-credit-card free trial; no permanent free tier. Public legal pages did not fully resolve at audit (the privacy and security URLs hit redirect loops, /en/legal returned 404), and the underlying hosting provider for customer data was not disclosed in accessible public docs. Best fit: Belgian and Dutch SMBs, agencies, and self-employed professionals who want an end-to-end CRM-plus-invoicing tool from a Ghent-rooted vendor, and who can accept a Norwegian-owned Visma parent with mixed EU/UK/US private-equity sponsorship at the group level. Procurement-led buyers requiring an EU-only ownership chain plus a verified sub-processors list should look at Salesflare (BE) or weclapp (DE) instead, listed below.

SUB-PROCESSORS

Sub-processor map · not disclosed

Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.
CERTIFICATIONS

Frameworks & certifications · none listed

We checked the vendor's website and standard certification body registries. No active certifications found at the time of last audit (2026-05-10).
FEATURES

Capability matrix

Sales pipeline Yes
Email sync Yes
Workflow automation Yes
Lead capture Yes
Email campaigns No
Quotes / invoicing Yes
Telephony No
Mobile app Yes
Free tier No
INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) No
COMPLIANCE & GOVERNANCE
Audit log No
Self-host / on-prem option No
PRICING

Pricing & tiers

PAID
from €37/mo
View pricing page ↗
PUBLIC DOCUMENTS

Public documents

  • Data Processing Addendum (DPA)
    www.teamleader.eu/legal…
    Open ↗
  • Sub-processors list
    www.teamleader.eu/legal…
    Open ↗
ALTERNATIVES

Alternatives in this category

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Public DPA Sub-processors Open source
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CLOUD ACT
MATERIAL
centralstationCRM
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Cologne-based German SMB CRM (42he GmbH), all-German hosting on Hetzner + Core-Backbone + Telekom, free tier for 3 users.

Public DPA Sub-processors Open source
FROM
€24/mo
CLOUD ACT
NONE
combit CRM
Germany · Founded 1989
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Konstanz-based German CRM (combit Software, since 1989), founder-owned, on-prem + cloud, German Mittelstand vendor.

Public DPA Sub-processors Open source
FROM
CLOUD ACT
NONE