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Exoscale

Cloud & hosting · Switzerland
Founded 2011 · exoscale.com

Swiss public cloud (Akenes SA, A1 Digital member), 6 EU/CH zones, ISO 27001 + FINMA + TISAX, Swiss-data-residency guarantee.

Exoscale is a European service hosted in Switzerland, with at most minor, transient US exposure under the CLOUD Act. It is listed under Cloud & hosting.

Assessment notes

Lausanne-based Swiss public cloud (Akenes SA, member of Austrian Telekom A1 Group's A1 Digital), founded 2011, with ISO/IEC 27001:2022 + ISO 27017 + ISO 27018 + FINMA Circular 2018/3 + TISAX + DORA-ready, six EU/EEA + CH data-centre zones in Geneva, Zurich, Vienna ×2, Frankfurt, and Zagreb, and a Swiss-data-residency guarantee for workloads placed in Swiss zones; AWS appears as an archival sub-processor on the customer-data path, which is the sole reason a minor CLOUD Act flag applies. Compute, object storage and SKS workloads stay on the EU/CH stack with no US dependency.

Findings

CLOUD Act
Ownership
Sub-processors
9 · 2 US

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: Not assessed
Transparency
  • Public DPA: Yes
  • Sub-processors disclosed: Yes
  • Open-source clients: No
  • Third-party certification: Yes
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About Exoscale

Exoscale is a Swiss public cloud operated by Akenes SA (Boulevard de Grancy 19A, 1006 Lausanne; CHE-423.524.322), founded in 2011 and a member of A1 Digital, the digital subsidiary of A1 Telekom Austria Group, the largest telecoms group in Central and Eastern Europe. The product covers compute, storage, AI/GPU instances, Kubernetes (SKS), DBaaS (PostgreSQL, MySQL, Redis, OpenSearch, Kafka, Valkey), and object storage across six European data-centre zones: Switzerland (Geneva CH-GVA-2 and Zurich CH-DK-2), Austria (Vienna AT-VIE-1 and AT-VIE-2), Germany (Frankfurt DE-FRA-1), and Croatia (Zagreb HR-ZAG-1). Pricing is billed by the second at a flat rate across all zones, with no upfront commitment.

Compliance is enterprise-grade and built specifically for regulated workloads. Exoscale carries ISO/IEC 27001:2022, ISO 27017, ISO 27018, BSI C5, SOC 2, HDS (French healthcare data hosting), the Swiss FINMA Circular 2018/3 outsourcing framework (essential for Swiss financial-services customers), TISAX (German automotive supply-chain security), DORA-readiness for EU financial-services operational resilience, and the full Cloud Security Alliance 100-control-point framework. Operating under Swiss law and the Swiss Federal Data Protection Act, the company explicitly guarantees that "data uploaded in one of our Swiss zones is stored in Switzerland only": no cross-border transfers. The Swiss zones are housed in Equinix-managed facilities with strict physical-access controls; decommissioned drives are destroyed or cryptographically locked. Switzerland's EU adequacy decision (Art. 45 GDPR) keeps transfers between CH and EU jurisdictions legally clean without SCCs.

Sub-processors are deliberately minimal: Aiven Oy (Helsinki, FI) handles DBaaS orchestration; Adyen (NL) and PayPal cover payments; Bexio (CH) accounting, Brevo (FR) newsletters, Formbricks (DE) surveys, A1 Digital International (AT) business intelligence and MoocIt (FR) online learning make up the rest of the published list; AWS appears solely as an archival sub-processor and is the only US-owned entry on the customer-data path, which is what holds the CLOUD Act flag at Minor. Compute, Storage, and SKS currently have no third-party processors listed. The EU GDPR representative is A1 Digital International GmbH (Lassallestrasse 9, Vienna, AT). Best fit: Swiss financial-services (FINMA-regulated), DACH automotive supply-chain (TISAX), regulated public-sector buyers, and EU companies that want Swiss data residency with EU/CH adequacy clarity.

Sub-processor map · 9

Source
  • Amazon Web Services, Inc. US
    United States

    Archival sub-processor; customer-data backups/archives at rest (US-owned); sole reason for the minor CLOUD Act flag, kept off the live customer workloads

  • PayPal US
    United States

    Payment processing; ancillary, off the customer-data path

  • A1 Digital International GmbH EU
    Austria

    Business intelligence; parent-group entity, ancillary, off the customer-data path

  • Adyen N.V. EU
    Netherlands

    Payment processing; ancillary, off the customer-data path

  • Aiven Oy EU
    Finland

    Orchestration of data infrastructure services instances (DBaaS) running on Exoscale Compute

  • Bexio AG EU
    Switzerland

    Accounting; ancillary, off the customer-data path

  • Brevo EU
    France

    Newsletters and marketing campaigns; ancillary, off the customer-data path (replaced Mailchimp)

  • Formbricks GmbH EU
    Germany

    Surveys; ancillary, off the customer-data path

  • MoocIt EU
    France

    Online learning platform; ancillary, off the customer-data path

Source: the vendor’s published sub-processor list, read 26 Aug 2026.

2 of 9 sub-processors are US-owned or US-based. Limited CLOUD Act exposure via these ancillary sub-processors.

Frameworks & certifications

ISO/IEC 27001
Active
ISO/IEC 27017
Active
ISO/IEC 27018
Active
BSI C5
Active
SOC 2
Active
Informational · US framework
HDS
Active

Capability matrix

Table 2Capabilities of Exoscale

Dedicated / bare-metal No
Object storage (S3) Yes
Managed Kubernetes Yes
Managed databases Yes
GPU instances Yes
Hourly billing Yes
API / Terraform Yes
Countries 5 countries

Integration & access

REST API Yes
SSO (SAML / OIDC) Yes

Compliance & governance

Audit log Yes
Self-host / on-prem option No

Pricing & tiers

from €9/mo
Paid
View pricing page

Public documents

  • Data Processing Addendum (DPA)
    www.exoscale.com/dpa…
    Open
  • Sub-processors list
    www.exoscale.com/privacy…
    Open
  • Terms of Service
    www.exoscale.com/terms…
    Open

Alternatives in this category

  • Finland · $5/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No
  • Italy · €1.99/mo
    EU-Sovereign
    Public DPA: Yes Sub-processors: No Open source: No
  • Sweden
    EU-Sovereign
    Public DPA: Yes Sub-processors: Yes Open source: No

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