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HiBob

HR & people · United Kingdom
Founded 2015 · hibob.com

Israeli-founded modern HRIS for mid-market (Tel Aviv + London); 5,000+ customers, heavy US VC, mostly listed for completeness.

HiBob offers EU hosting in the United Kingdom, but a US parent or sub-processor leaves material CLOUD Act exposure. It is listed under HR & people.

Assessment notes

HiBob is Israeli-headquartered (Tel Aviv) with London as a major secondary office and offices in NYC, Amsterdam, Berlin, Lisbon, Sydney, Zagreb. country_iso set to GB reflects EU-buyer-facing brand but ownership_signal is eu_hq_us_funded due to Israeli HQ + heavy US VC funding (General Atlantic, Bain Capital Ventures, Insight Partners, Battery Ventures); CLOUD Act exposure material. HiBob does publish a sub-processor register, but the DPA is only obtainable through a DocuSign signature flow rather than as readable public text, the group includes the US-incorporated Hi Bob Inc. (New York), and the privacy policy states personal data is stored in the US as well as the EU, UK, Australia, Canada and Israel: non-EU HQ, US-VC-controlled, US data storage, the weakest sovereignty profile in the HR set.

Findings

CLOUD Act
Ownership
Sub-processors
19 · 17 US

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: No
Transparency
  • Public DPA: Not assessed
  • Sub-processors disclosed: Yes
  • Open-source clients: No
  • Third-party certification: Yes
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About HiBob

HiBob (the "bob" platform) was founded in Tel Aviv in 2015 and operates a significant London office, with additional presence in New York, Amsterdam, Berlin, Lisbon, Sydney, and Zagreb. Targets mid-market (50-2,000 employees) with a modern HRIS UX. Compliance: ISO 27001 + SOC 2 certified. But the sovereignty / procurement story is weak: Israeli HQ + heavy US VC funding (General Atlantic, Bain Capital Ventures, Insight Partners, Battery Ventures) means HiBob is the least "European" entry in this HR set. Listed for completeness and to flag the misperception that "London office" implies "European company". The published register and privacy policy sharpen the picture: personal data is stated to be maintained, processed and stored in the US as well as the EU, UK, Australia, Canada and Israel, the group includes the US-incorporated Hi Bob Inc. (New York), and the register does not say which entity contracts with EU customers. Zendesk Inc. sits in the default sub-processor tier, so support-ticket contents, which in an HRIS routinely carry employee case detail, reach a US-owned processor with no opt-in. A DPA exists but is obtainable only through a DocuSign signature flow rather than as readable public text. For compliance-driven EU procurement HiBob fits the alternative-to-BambooHR slot but with material caveats.

Sub-processor map · 19

Source
  • Amazon Web Services EMEA SARL US

    DEFAULT. Cloud computing and storage provider (EU region)

  • Box, Inc. US

    DEFAULT for UK payroll. Secure file transfer of payroll data

  • Cloudflare, Inc. US

    DEFAULT. Cloud security provider used to scan for and prevent malicious cyber attacks (EU region)

  • Cloudinary Ltd. US

    DEFAULT. Image processing for platform uploads (EU region)

  • Descope Technologies US

    OPTIONAL. Identity and SSO services (EU region); also DEFAULT for the finance module

  • Freshworks / Freshdesk US

    DEFAULT for the finance module. Support

  • Google Cloud / Google Workspace US

    OPTIONAL for UK payroll. Payroll calculations

  • Microsoft Azure OpenAI US

    OPTIONAL for the finance module. Arc AI analytics

  • Nylas, Inc. US

    OPTIONAL. Calendar scheduling API integration (EU region)

  • Okta / Auth0 US

    DEFAULT for UK payroll. Identity management

  • OneSignal, Inc. US

    OPTIONAL. Mobile app notifications (EU region)

  • OpenAI, L.L.C. US

    OPTIONAL. LLM processing and generative AI (EU region); also optional for UK payroll journal entry structuring

  • PlanSource US
    United States

    OPTIONAL for US payroll. Benefits administration

  • SingleStore, Inc. US

    DEFAULT. Analytics database enabling high-volume analytical queries (EU region)

  • Superblocks US

    OPTIONAL for UK payroll. RTI preview

  • Twilio / SendGrid US

    DEFAULT for the finance module. Email notifications

  • Zendesk, Inc. US

    DEFAULT. Support ticketing system (EU region); in an HRIS this routinely carries employee case detail

  • AccessPay non-US
    United Kingdom

    OPTIONAL for UK payroll. BACS payments

  • Forest Admin EU
    France

    OPTIONAL for UK payroll. Payslip analysis

Source: the vendor’s published sub-processor list, read 26 Aug 2026.

17 of 19 sub-processors are US-owned or US-based. CLOUD Act exposure applies.

Frameworks & certifications

ISO/IEC 27001
Active
SOC 2
Active
Informational · US framework

Capability matrix

Table 2Capabilities of HiBob

Payroll Yes
Time tracking Yes
Employee records Yes
Time-off / leave Yes
Recruiting (ATS) Yes
Onboarding Yes
Performance reviews Yes
Org chart Yes

Integration & access

REST API Yes
SSO (SAML / OIDC) Yes

Compliance & governance

Audit log Yes
Self-host / on-prem option No

Pricing & tiers

Custom pricing

Contact vendor for tier or volume pricing.

View pricing page

Public documents

DPA provided on request. The vendor provides its Data Processing Addendum to customers on request (by email or inside the account portal) rather than publishing it at a public URL, so it is not counted as a public DPA (see How we assess).
  • Data Processing Addendum (DPA)
    — on request
    on request
  • Sub-processors list
    www.hibob.com/privacy…
    Open
  • Terms of Service
    www.hibob.com/privacy…
    Open

Alternatives in this category

  • Spain · €7/mo
    EU-Hosted
    Public DPA: No Sub-processors: Yes Open source: No
  • France
    EU-Based
    Public DPA: Not assessed Sub-processors: Yes Open source: No
  • Germany
    EU-Hosted
    Public DPA: Yes Sub-processors: No Open source: No