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Infomaniak Mail (kSuite)

Private email · Switzerland
Founded 1994 · infomaniak.com/en/ksuite

Swiss email + groupware (Infomaniak Group SA, Geneva, since 1994), own Swiss DCs, ISO 27001 + B Corp 2025, free tier with @ik.me address.

Infomaniak Mail (kSuite) is an EU-owned service hosted in Switzerland, with no identified CLOUD Act exposure. It is listed under Private email.

Assessment notes

Infomaniak Mail is the email pillar of kSuite, the Google-Workspace-style bundle (Mail, Drive, Calendar, Contacts, kMeet, kPaste, kChat, Office) operated by Infomaniak Group SA (Geneva, Switzerland; founded 1994 by Boris Siegenthaler and Fabian Lucchi; still independent, privately held, founder-led with no VC/PE on record), built on Infomaniak's own Swiss data centres (which kDrive runs on too, full ownership cross-reference in the kdrive listing), ISO 27001 + ISO 9001 + ISO 14001 + ISO 50001 + B Corp 2025 certified, with a free 'My kSuite' tier offering 20 GB at @ik.me / @etik.com addresses; founder-owned, own Swiss data centres, no CLOUD Act exposure, public DPA available, the strongest broad-stack Swiss collaboration pick alongside Proton Mail.

Findings

CLOUD Act
Ownership
Sub-processors
— not disclosed

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: Yes
Privacy
  • End-to-end encryption: No
    TLS in transit; no native end-to-end encryption.
Transparency
  • Public DPA: Yes
  • Sub-processors disclosed: No
  • Open-source clients: No
  • Third-party certification: Yes
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About Infomaniak Mail (kSuite)

Infomaniak Mail is the email and groupware product within kSuite: Infomaniak Group SA's integrated Workspace-style bundle that pairs email with Drive, Calendar, Contacts, kMeet (video conferencing), kPaste (encrypted notes/snippets), kChat (team messaging) and an Office Suite. The vendor is Infomaniak Group SA in Geneva, founded in 1994 by Boris Siegenthaler and Fabian Lucchi (growing out of a 1990 user group), one of the longest-running independent European hosting companies, privately held, founder-led, with no venture-capital or private-equity investors anywhere on the cap table. The kDrive listing in this directory documents the same vendor in full; this entry mirrors that ownership and infrastructure context.

For an EU-sovereignty audit Infomaniak is among the strongest Swiss listings in this directory. The compliance footprint is unusually broad: ISO/IEC 27001 since June 2018, plus ISO 9001 (quality), ISO 14001 (environmental), ISO 50001 (energy), and B Corp certification in 2025. Switzerland holds an EU adequacy decision under Art. 45 GDPR, so transfers EU↔CH are SCC-free. All customer data is stored exclusively on Swiss-located infrastructure operated by Infomaniak itself; the latest data centre is built into the basement of a participatory housing cooperative and recycles 100% of consumed electricity as heat into a local district-heating network warming approximately 6,000 homes per year, among the most genuinely sustainable hosting operations in Europe.

Pricing is freemium and notably generous at the entry tier. My kSuite is a free tier offering 20 GB of email + Drive storage at an @ik.me or @etik.com address, with kMeet, kChat, kPaste and Office included, one of the most complete free privacy-email-and-collaboration offers in the European market. Paid kSuite tiers add custom-domain support, larger storage, admin controls, and SLA, scaling by user count and storage; Standard is in the rough region of €5-6/user/month and Pro around €11/user/month (per the public pricing page; pricing page rendered partially to automated fetching at audit, so EUR figures are approximate). Best fit: every Swiss-jurisdiction-aware EU user who wants email + a full collaboration stack from a single founder-led independent provider, and any procurement-grade buyer wanting an integrated Workspace alternative to Google/Microsoft. Together with Proton Mail, kSuite completes the directory's two-pillar Swiss-sovereignty email shortlist.

Sub-processor map · not disclosed

Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.

Frameworks & certifications

ISO/IEC 27001
Active
ISO 9001
Active
ISO 14001
Active
ISO 50001
Active

Capability matrix

Table 1Capabilities of Infomaniak Mail (kSuite)

Encryption TLS
Mailbox storage 20 GB
Custom domain Yes
IMAP / SMTP Yes
Calendar Yes
Contacts Yes

Integration & access

REST API Yes
SSO (SAML / OIDC) Yes

Compliance & governance

Audit log Yes
Self-host / on-prem option No

Pricing & tiers

from €6/mo
Freemium
View pricing page

Public documents

Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.
  • Data Processing Addendum (DPA)
    www.infomaniak.com/documents…
    Open
  • Sub-processors list
    — missing
    missing
  • Terms of Service
    www.infomaniak.com/en…
    Open

Alternatives in this category

  • Switzerland · €4/mo
    EU-Based
    E2E: Yes Public DPA: Yes Sub-processors: Yes Open source: No
  • Germany · €3/mo
    EU-Sovereign
    E2E: Yes Public DPA: No Sub-processors: Yes Open source: No
  • Germany · €1/mo
    EU-Sovereign
    E2E: No Public DPA: Not assessed Sub-processors: Yes Open source: No

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