Skip to content

Mailfence

Private email · Belgium
Founded 1999 · mailfence.com

Belgian secure email + calendar + docs (ContactOffice, est. 1999); browser-side PGP, donates 15% to EFF + EDRi.

Mailfence is an EU-owned service hosted in Belgium, with no identified CLOUD Act exposure. It is listed under Private email.

Assessment notes

Mailfence is operated by ContactOffice Group (Belgium, founded 1999): 25+ years operational, European data centres, OpenPGP end-to-end encryption in-browser, no ads / no trackers / no backdoors, donates 15% of Ultra-tier revenue to EFF + EDRi; under Belgian / EU jurisdiction with strong privacy laws, EU-owned, no CLOUD Act exposure; no formal ISO 27001 attestation surfaced on the public site, and a public DPA URL is available.

Findings

CLOUD Act
Ownership
Sub-processors
0 none disclosed

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: Yes
Privacy
  • End-to-end encryption: No
    Integrated OpenPGP end-to-end encryption available, but opt-in — mail is not zero-access by default.
Transparency
  • Public DPA: Yes
  • Sub-processors disclosed: Yes
  • Open-source clients: No
  • Third-party certification: No
Jump to

About Mailfence

Mailfence (operated by ContactOffice Group, Belgium, founded 1999) is one of the longest-running European secure-email services: OpenPGP end-to-end encryption done in-browser, integrated calendar, docs, contact groups, no ads, no trackers, no government backdoors, EU jurisdiction (Belgium). Pricing tiers from Free (500MB) to Ultra ($225/mo billed monthly for 60GB). Notable ethical commitment: 15% of Ultra-tier revenue donated to the Electronic Frontier Foundation and European Digital Rights. Available in 12 languages; iOS, Android, and PWA apps. No formal ISO 27001 attestation was surfaced on the public site.

Sub-processor map · none disclosed

Source
Vendor discloses zero sub-processors. All data processing happens in-house.

Frameworks & certifications · none listed

We checked the vendor's website and standard certification body registries. No active certifications found at the time of last audit (2026-05-12).

Capability matrix

Table 1Capabilities of Mailfence

Encryption TLS
Mailbox storage 11 GB
Email aliases 10 aliases
Custom domain Yes
IMAP / SMTP No
Calendar Yes
Contacts Yes

Integration & access

REST API No
SSO (SAML / OIDC) No

Compliance & governance

Audit log No
Self-host / on-prem option No

Pricing & tiers

from €3/mo
Freemium
View pricing page

Public documents

  • Data Processing Addendum (DPA)
    mailfence.com/c…
    Open
  • Sub-processors list
    mailfence.com/en…
    Open

Alternatives in this category

  • Switzerland · €4/mo
    EU-Based
    E2E: Yes Public DPA: Yes Sub-processors: Yes Open source: No
  • Germany · €3/mo
    EU-Sovereign
    E2E: Yes Public DPA: No Sub-processors: Yes Open source: No
  • Germany · €1/mo
    EU-Sovereign
    E2E: No Public DPA: Not assessed Sub-processors: Yes Open source: No

Featured in these guides