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Matomo

Web analytics · New Zealand
Founded 2007 · matomo.org

Open-source web analytics (NZ-incorporated InnoCraft) with EU-hosted Matomo Cloud on AWS and full self-hosted option.

Matomo offers EU hosting in Germany, but a US parent or sub-processor leaves material CLOUD Act exposure. It is listed under Web analytics.

Assessment notes

Open-source veteran with ISO 27001:2022 and customer Cloud data 100% stored in Europe, but the controlling legal entity is InnoCraft Limited in New Zealand and Matomo Cloud runs on AWS, meaning customer data at rest sits with a US-owned hyperscaler in the EU region; NZ holds an EU adequacy decision so transfers are legally clean, but the AWS dependency is material CLOUD Act exposure for procurement-grade buyers despite the strong open-source / on-premise alternative.

Findings

CLOUD Act
Ownership
Sub-processors
3 · 1 US

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: No
  • No US CLOUD Act exposure: No
Transparency
  • Public DPA: Yes
  • Sub-processors disclosed: Yes
  • Open-source clients: Yes
  • Third-party certification: Yes
CLOUD Act by deployment

Exposure depends on how you run this product.

Hosted SaaS (default)

Vendor-operated: the sub-processors below apply.

Self-hosted (open-source)

Deploy on your own EU infrastructure and you control hosting and every sub-processor.

Jump to

About Matomo

Matomo (formerly Piwik, renamed in 2018) is a long-running open-source web analytics platform operated by InnoCraft Limited, a New Zealand company at 7 Waterloo Quay, Wellington (NZBN 6106769). It is one of the only Schrems-friendly Google Analytics alternatives that ships in two clearly separated forms: Matomo On-Premise (fully free and self-hostable on the customer's own infrastructure with unlimited hits, websites, and team members) and Matomo Cloud, the managed SaaS offering. The product reports more than one million tracked websites across 190+ countries, including the European Commission and the United Nations.

For EU buyers the operational story has two sides. On the positive side: the company is ISO 27001:2022 certified, the privacy policy is public, the GDPR Manager built into Matomo helps with Art. 30 records and consent capture, and Matomo Cloud commits that 100% of customer Cloud data and backups are stored in Europe rather than in the US. On the strict-CLOUD-Act side: InnoCraft is New Zealand-incorporated (NZ has an EU adequacy decision, so transfers are legally clean), and Matomo Cloud is operated on Amazon Web Services, meaning customer analytics data at rest sits with a US-owned hyperscaler even when the AWS region is European. Per our parent-jurisdiction stance (Schrems II, Microsoft Ireland v US), this counts as material CLOUD Act exposure regardless of region for the Cloud product. Buyers who self-host the on-premise edition on EU infrastructure (e.g. Hetzner) sidestep this entirely.

Pricing for Matomo Cloud Business starts at €29/month (50,000 hits/month, 30 sites, 30 users) with a free trial that requires no credit card, and annual billing gives two months free. Anthropic Claude and OpenAI are used to analyse aggregated, non-PII Matomo data for product features; Cognism is used for B2B marketing data enrichment on the matomo.org site. Best fit: organisations who want a long-running open-source GA alternative with a credible European-data-residency Cloud offering, or who can run the open-source build on their own EU-hosted infrastructure for a fully sovereign posture with no CLOUD Act exposure.

Sub-processor map · 3

Source
  • Amazon Web Services EMEA SARL US
    Luxembourg

    Hosting (servers, databases, logs; Frankfurt with Dublin backups) and CDN for JavaScript files

  • Oblivion Cloud Control B.V. (Xebia Group B.V.) EU
    Netherlands

    AWS solution provider: infrastructure management, IT consulting and support

  • Tideways GmbH EU
    Germany

    Application performance monitoring (APM)

Source: the vendor’s published sub-processor list, read 26 Aug 2026.

1 of 3 sub-processors are US-owned or US-based. CLOUD Act exposure applies.

Frameworks & certifications

ISO/IEC 27001
Active

Capability matrix

Table 2Capabilities of Matomo

Cookieless Yes
Self-hostable Yes
Custom events Yes
Funnels Yes
Session replay Yes
GA import Yes
Stats API Yes

Integration & access

REST API Yes
SSO (SAML / OIDC) Yes

Compliance & governance

Audit log Yes
Self-host / on-prem option Yes

Pricing & tiers

from €29/mo
Freemium
View pricing page

Public documents

  • Data Processing Addendum (DPA)
    matomo.org/matomo-cloud-dpa…
    Open
  • Sub-processors list
    matomo.org/matomo-cloud-dpa…
    Open
  • Terms of Service
    matomo.org/terms…
    Open

Alternatives in this category

  • Ireland
    EU-Sovereign
    Public DPA: Not assessed Sub-processors: Yes Open source: Yes
  • Germany · $6/mo
    EU-Sovereign
    Public DPA: Yes Sub-processors: Yes Open source: No
  • Estonia · €8/mo
    EU-Sovereign
    Public DPA: Yes Sub-processors: Yes Open source: Yes