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Independently verified · Quarterly re-audit
EU VETTED

pCloud

VERIFIED
File sharing · Switzerland
Founded 2013 · pcloud.com ↗

Swiss cloud storage with customer-elected EU (Luxembourg) or US (Texas) data residency; signature lifetime plans, 24M+ users.

In short

pCloud, in the File sharing category, is a European service with Luxembourg as its hosting location and at most minor, transient US exposure under the CLOUD Act.

Assessment notes

pCloud AG (Baar, Switzerland; founded 2013 by Tunio Zafer and Anton Titov; primary operations from Sofia, Bulgaria) lets customers pick Luxembourg (EU) or Dallas, Texas (US) at signup as the data-residency region (EU customers selecting Luxembourg get full EU jurisdiction under GDPR), plus a 24M+ user base and signature lifetime plans as a subscription escape hatch; pCloud Crypto is an optional paid add-on that provides true zero-knowledge encryption (without it, files are encrypted at rest but pCloud holds the keys); Swiss-incorporated with customer-elected EU data residency and disclosed sub-processors, but no publicly accessible DPA (the GDPR page directs buyers to contact sales@ to request one, making it on-request-only); zero-knowledge encryption is also not the default, requiring the paid pCloud Crypto add-on.

CLOUD ACT
OWNERSHIP
SUB-PROCS
0 none disclosed
Verified signals
Jurisdiction
  • EU / adequacy hosting
  • EU / adequacy operator
  • No US CLOUD Act exposure
Transparency
  • Public DPA
  • Sub-processors disclosed
  • Open-source clients
  • Third-party certification
JUMP TO
OVERVIEW

About pCloud

pCloud is a Swiss-incorporated cloud-storage product operated by pCloud AG (Baar, Switzerland) and founded in 2013 by Bulgarian engineers Tunio Zafer (CEO) and Anton Titov. Primary engineering and operations are based in Sofia, Bulgaria; the legal seat is Baar in canton Zug. The company reports 24M+ users across 130+ countries and has built its mainstream brand around a distinctive lifetime plan offering: one-time payments for permanent access (Premium ~€199 lifetime / 500 GB; Ultra ~€399 lifetime / 2 TB; Family Lifetime plans available), a marketing position no other directory vendor in this category matches.

For an EU-sovereignty audit the structurally interesting feature is customer-elected data residency: at signup pCloud asks each user to pick between Luxembourg (European Union) and Dallas, Texas (United States) as the data-region for that account, and files stay in the chosen region. EU customers who pick Luxembourg get a full GDPR-jurisdiction posture; US customers (and any EU customer who picks Texas) end up under US-jurisdiction with the standard CLOUD Act exposure. The Swiss legal entity layered on top with EU adequacy keeps cross-border contracting clean. Where pCloud falls short of Proton Drive, Tresorit, and Internxt is that zero-knowledge end-to-end encryption is NOT the default: files are encrypted at rest with AES-256 and in transit with TLS, but pCloud itself holds the keys unless the customer adds pCloud Crypto as a paid add-on (~€3.99/month or one-time lifetime), in which case the encryption shifts to client-side and pCloud no longer holds the keys.

Pricing in EUR: 10 GB free; Premium 500 GB €4.99/month (€199 lifetime); Premium Plus 2 TB €9.99/month (€399 lifetime); pCloud Crypto add-on for true zero-knowledge encryption is a separate purchase. 10-day money-back guarantee. Best fit: privacy-conscious consumers and SMBs who want a Dropbox alternative with EU data-residency option and the unique lifetime-plan economics; buyers requiring zero-knowledge encryption by default should choose Proton Drive, Tresorit, or Internxt instead.

SUB-PROCESSORS

Sub-processor map · none disclosed

Source ↗
Vendor discloses zero sub-processors. All data processing happens in-house.
CERTIFICATIONS

Frameworks & certifications · none listed

We checked the vendor's website and standard certification body registries. No active certifications found at the time of last audit (2026-05-18).
FEATURES

Capability matrix

Free storage 10 GB
Paid storage (from) 500 GB
Max file size Unlimited
Photo sync Yes
File versioning Yes
Link sharing Yes
Platforms iOS macOS Windows Android Linux Web
INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) No
COMPLIANCE & GOVERNANCE
Audit log No
Self-host / on-prem option No
PRICING

Pricing & tiers

FREEMIUM
from €5/mo
View pricing page ↗
PUBLIC DOCUMENTS

Public documents

Vendor does not publish a public DPA. Without a publicly accessible Data Processing Addendum, small EU customers cannot self-serve the processor agreement. This is recorded as no public DPA (see How we assess).
  • Data Processing Addendum (DPA)
    — missing
    missing
  • Sub-processors list
    www.pcloud.com/privacy-policy.html…
    Open ↗
  • Terms of Service
    www.pcloud.com/terms_and_conditions.html…
    Open ↗
ALTERNATIVES

Alternatives in this category

Proton Drive
Switzerland · Founded 2014
EU-SOVEREIGN

Swiss zero-knowledge encrypted cloud (Proton AG, non-profit-foundation-controlled), 11,496 owned servers, ISO 27001 + SOC 2, 5 GB free.

Public DPA Sub-processors Open source
FROM
€4/mo
CLOUD ACT
NONE
Tresorit
Switzerland · Founded 2011
EU-HOSTED

Swiss-Post-owned (state-anchored) E2E encrypted enterprise cloud storage (Tresorit AG, Zurich), Swiss + EU DC options, ISO 27001.

Public DPA Sub-processors Open source
FROM
€10/mo
CLOUD ACT
MATERIAL
kDrive (Infomaniak)
Switzerland · Founded 1994
EU-SOVEREIGN

Swiss kDrive cloud (Infomaniak, Geneva, since 1994), own Swiss DCs, ISO 27001 + B Corp 2025, district-heating heat recycling.

Public DPA Sub-processors Open source
FROM
€4/mo
CLOUD ACT
NONE