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Independently verified · Quarterly re-audit
EU VETTED

Cyso Cloud

VERIFIED

Cyso B.V. (KvK 37133395), Wognumsebuurt 3, 1817 BH Alkmaar, Netherlands; part of Cyso Group B.V. (KvK 33287475)

Cloud & hosting · Netherlands
Founded 2016 · cyso.cloud ↗

Dutch OpenStack public cloud (Cyso B.V., Alkmaar; formerly Fuga Cloud) on the operator's own hardware in Amsterdam and Frankfurt; ISO 27001 + NEN 7510, but no public DPA and a 2018 sub-processor list naming AWS, Microsoft and Google.

In short

Cyso Cloud, in the Cloud & hosting category, offers EU hosting with Netherlands as its hosting location, but a US parent or sub-processor leaves material CLOUD Act exposure.

Assessment notes

Cyso Cloud is the OpenStack public cloud of Cyso B.V. (KvK 37133395, Alkmaar), part of founder-owned Cyso Group B.V. (KvK 33287475), Dutch since 1997 with no US parent, no US private equity and no US venture capital in the chain. Both certificates were verified from the published PDFs rather than taken from marketing copy: ISO/IEC 27001:2022 (certificate 25.002, valid 21-02-2025 to 21-02-2028) and NEN 7510-1:2017+A1:2020 (certificate 25.080, valid 24-06-2025 to 20-02-2027), both issued by the RvA-accredited Dutch body CIIO B.V. to Cyso Group B.V. with Cyso B.V. in the appendix, scoped to managed hosting, shared hosting and cloud services. Two gaps hold the score at 3/5. First, there is no public DPA: cyso.cloud/dpa and /privacy-policy return 404, the cloud Terms of Use link out to the group terms whose Article 2.11 states processor duties only in general terms, and the vendor confirms the full DPA is available on request, which caps the score at 3 under the directory's DPA-accessibility rule. Second, the only sub-processor list Cyso publishes, the one the vendor itself cited, names Microsoft Corporation, Amazon.com Inc. and Google LLC for 'Cloud Computing' with a reporting date of 14-08-2018 and no revision since, and the group privacy policy behind it is version 1.0.1 of November 2018; the MX records for cyso.cloud and cyso.com independently resolve to Google Workspace. The compute path itself is clean (cyso.cloud resolves into Cyso's own RIPE block FUGA_FRA, not to a hyperscaler or a US CDN), but a live list naming three US corporations is the vendor's operative public statement, so exposure is recorded as material until a current, platform-scoped list is published.

CLOUD ACT
OWNERSHIP
SUB-PROCS
3 · 3 US
Verified signals
Jurisdiction
  • EU / adequacy hosting
  • EU / adequacy operator
  • No US CLOUD Act exposure
Transparency
  • Public DPA
  • Sub-processors disclosed
  • Open-source clients
  • Third-party certification
JUMP TO
OVERVIEW

About Cyso Cloud

Cyso Cloud is the OpenStack public cloud of Cyso B.V. (Wognumsebuurt 3, 1817 BH Alkmaar; KvK 37133395; VAT NL8185.13.974.B03), part of Cyso Group B.V. (KvK 33287475), a Dutch hosting company founded in 1997 by Paul Bankert, Sven Visser and Tjebbe de Winter, who still lead it. The cloud platform started separately in 2016 as Fuga Cloud and was folded back into Cyso on 1 January 2025 under the Cyso Cloud name. The service surface covers compute (s5 standard, c5 CPU-optimised and m5 memory-optimised flavours), S3-compatible object storage with versioning and lifecycle rules, Enterprise Managed Kubernetes with a 99.9% SLA, load balancers, anycast DNS, a transactional email service, plus IAM and cloud databases still in beta. It runs vanilla OpenStack with no proprietary abstraction layer, so the OpenStack API, CLI and the standard Terraform OpenStack provider work directly, and Cyso documents the Terraform path itself. Billing is hourly and invoiced monthly in EUR excluding VAT, from €17.5 per month for the smallest instance (2 vCPU, 8 GB RAM, 50 GB disk); object storage is 0.055 EUR per GB with egress charged at the same rate.

Ownership and certification hold up under independent checking. Cyso is founder-owned Dutch with no US parent and no US investor in the chain, and the two certificates were read straight from the published PDFs rather than trusted from a badge: ISO/IEC 27001:2022 (certificate 25.002, valid 21-02-2025 to 21-02-2028) and NEN 7510-1:2017+A1:2020 (certificate 25.080, valid 24-06-2025 to 20-02-2027), both issued by the RvA-accredited Dutch certifier CIIO B.V. to Cyso Group B.V., with Cyso B.V. and SQR B.V. named in the appendix, scoped to managed hosting, shared hosting and cloud services. NEN 7510 is the Dutch healthcare information-security standard and is the credential that genuinely differentiates this listing. The infrastructure claim checks out too: cyso.cloud resolves to 81.24.14.232 inside the RIPE block FUGA_FRA maintained by CYSO-MNT, so there is no US CDN in front and no hyperscaler underneath, and the platform runs from three data centres across Amsterdam and Frankfurt with the region selectable per object-storage bucket.

The paperwork is what holds this at 3/5. There is no publicly downloadable Data Processing Agreement: cyso.cloud/dpa and /privacy-policy return 404, the cloud Terms of Use link out to the group terms whose Article 2.11 sets processor duties only in general language, and the vendor confirms the full DPA is available on request. More significant is the sub-processor position. The only list Cyso publishes, and the document the vendor cited in its own listing request, names Microsoft Corporation, Amazon.com Inc. and Google LLC for the purpose 'Cloud Computing', with a reporting date of 14 August 2018 and no revision since; the group privacy policy behind it is version 1.0.1 of November 2018. Independently, the MX records for both cyso.cloud and cyso.com point to Google Workspace, so Google LLC processes inbound support and sales mail. Set against the trust-centre claim of 'no unauthorised transfers outside the EU', that is a live contradiction, and this directory records the exposure as Material rather than accept the self-attestation. Two practical notes: object storage is not encrypted at rest by default, with SSE-C or client-side encryption as the offered routes, and there are no GPU or bare-metal flavours. Buyers who need a self-servable DPA and a current sub-processor register should compare against Hetzner, OVHcloud, Scaleway and Cleura in this category.

SUB-PROCESSORS

Sub-processor map · 3

Source ↗
  • Amazon.com Inc. US
    United States

    Cloud computing (purpose as published, verbatim; no scope, region or service named); reported 14-08-2018, never revised

  • Google LLC US
    United States

    Cloud computing (purpose as published, verbatim); reported 14-08-2018, never revised; separately confirmed live via the Google Workspace MX records on cyso.cloud and cyso.com

  • Microsoft Corporation US
    United States

    Cloud computing (purpose as published, verbatim; no scope, region or service named); reported 14-08-2018, never revised

3 of 3 sub-processors are US-incorporated. CLOUD Act exposure applies.
CERTIFICATIONS

Frameworks & certifications

ISO/IEC 27001
ACTIVE
NEN7510
ACTIVE
FEATURES

Capability matrix

Dedicated / bare-metal No
Object storage (S3) Yes
Managed Kubernetes Yes
Managed databases Yes
GPU instances No
Hourly billing Yes
API / Terraform Yes
Countries 2 countries
INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) No
COMPLIANCE & GOVERNANCE
Audit log No
Self-host / on-prem option Yes
PRICING

Pricing & tiers

PAID
from €17.5/mo
View pricing page ↗
PUBLIC DOCUMENTS

Public documents

DPA provided on request. The vendor provides its Data Processing Addendum to customers on request (by email or inside the account portal) rather than publishing it at a public URL, so it is not counted as a public DPA (see How we assess).
  • Data Processing Addendum (DPA)
    — on request
    on request
  • Sub-processors list
    cyso.com/en…
    Open ↗
  • Terms of Service
    cyso.com/en…
    Open ↗
ALTERNATIVES

Alternatives in this category

Aruba Cloud
Italy · Founded 1994
EU-SOVEREIGN

Italian sovereign cloud (Aruba S.p.A.), 4 Italian DCs (Arezzo/Bergamo/Rome), ACN-qualified up to AI3/QC3 for public administration.

Public DPA Sub-processors Open source
FROM
€1/mo
CLOUD ACT
NONE
Cleura
Sweden · Founded 2005
EU-SOVEREIGN

Swedish OpenStack public + compliant cloud (Cleura, ex-City Network, Iver-owned), ISO 27001/27017/27018, EU-only residency.

Public DPA Sub-processors Open source
FROM
CLOUD ACT
NONE
Clever Cloud
France · Founded 2010
EU-SOVEREIGN

French sovereign PaaS/IaaS: deploy apps and managed databases on EU infrastructure, billed per second.

Public DPA Sub-processors Open source
FROM
€4.8/mo
CLOUD ACT
NONE