UK creator platform (Ko-fi Labs Limited) for tips, memberships and digital shops: 0-5% service fee, but payouts run only through PayPal, Inc. or Stripe, Inc., with no EU payment option.
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- CLOUD ACT
- MATERIAL
A single roll-up of ownership and CLOUD Act exposure.
Herohero a.s. (ID 096 44 156), Mánesova 917/28, Vinohrady, 120 00 Prague 2, Czech Republic; contracting also as Herohero, Inc., a Delaware corporation
Czech creator membership platform (Herohero a.s., Prague): flat 10% all-in fee and strong local reach, but the terms also contract through a Delaware corporation and content sits on Google Storage.
Herohero, in the Membership platforms category, is operated by a US-incorporated entity and remains directly subject to the CLOUD Act.
Herohero is the Czech membership platform for creators, founded in Prague in 2021 by the founders of GoOut and dominant in the Czech and Slovak market, with a flat 10% fee that includes the payment cost. The Czech company, Herohero a.s., is genuinely Czech-founded and Czech-run. The problem is what the terms say next: the agreement is with Herohero a.s. or with Herohero, Inc., a Delaware corporation, jointly and severally, with the US terms governed by the law of the State of New York. A US-incorporated entity is therefore a contracting party to the service, which is direct CLOUD Act exposure by definition rather than by inference. The named processor chain reinforces it: the privacy section names Mux (US video infrastructure), Google Storage (US object storage holding creator content), Google Analytics and Spotify, with Stripe as the sole payment processor and identity-verification provider, and the site fronted by Cloudflare: Direct. No DPA, no sub-processors list, no stated hosting region.
How exposed customer data is to US authorities under the CLOUD Act (Clarifying Lawful Overseas Use of Data Act).
Where ultimate control over the operating company sits.
Herohero is the Czech membership platform for creators, launched in February 2021 by Vojtěch Otevřel and Vojtěch Knyttl, previously founders of the cultural platform GoOut. It is built around paid subscriptions to a creator's feed: supporters pay monthly and get access to posts, long-form video and audio hosted on the platform, with free trials, messaging and mobile apps. In the Czech and Slovak markets it is the default answer to Patreon, and much of the country's podcasting, journalism and commentary sits there. The pricing is a single flat 10% of every pledge, which already includes the Stripe fee, and Herohero acts as merchant of record for VAT.
Read the first paragraph of the terms and the sovereignty picture changes. The agreement is between the user and Herohero a.s., the Prague company registered under ID 096 44 156, or Herohero, Inc., a Delaware corporation, described as separately and jointly the contracting party. Czech terms are governed by Czech law and US terms by the law of the State of New York. Whatever the commercial rationale, the effect for a European creator is that a US-incorporated company is party to the service agreement, which places the relationship inside direct US legal reach rather than adjacent to it. This is not a hidden sub-processor; it is on the first page of the contract.
The technical chain points the same way. The privacy section names Mux for video infrastructure, Google Storage for object storage, meaning creator content, Google Analytics, and Spotify, all US-operated except Spotify. Stripe is the sole payment processor and also runs creator identity and age verification, and the prohibited-business list is Stripe's rather than Herohero's own. The site is served through Cloudflare, and Herohero publishes no DPA, no sub-processors list, and no statement of hosting region: Direct. Best fit: Czech and Slovak creators whose paying audience is already on Herohero, where reach and a single all-in fee outweigh the jurisdictional questions. Creators picking a platform on sovereignty grounds should look at the France-hosted and Netherlands-run options in this category first.
CDN and DDoS protection in front of herohero.co and static.herohero.co
Website and app analytics
Corporate and support email (from public MX and SPF records)
Object storage for creator content; region not disclosed
Video encoding, hosting and delivery
Payment processing for all pledges, plus creator identity and age verification
Podcast distribution integration for creator audio
| Vendor | Country | Purpose | Owner |
|---|---|---|---|
| Cloudflare, Inc. | United States | CDN and DDoS protection in front of herohero.co and static.herohero.co | US |
| Google Ireland Limited (Google Analytics) | Ireland | Website and app analytics | US |
| Google Ireland Limited (Google Workspace) | Ireland | Corporate and support email (from public MX and SPF records) | US |
| Google LLC (Google Cloud Storage) | United States | Object storage for creator content; region not disclosed | US |
| Mux, Inc. | United States | Video encoding, hosting and delivery | US |
| Stripe, Inc. | United States | Payment processing for all pledges, plus creator identity and age verification | US |
| Spotify AB | Sweden | Podcast distribution integration for creator audio | EU |
UK creator platform (Ko-fi Labs Limited) for tips, memberships and digital shops: 0-5% service fee, but payouts run only through PayPal, Inc. or Stripe, Inc., with no EU payment option.
French non-profit association running an open-source recurring-donation platform: 0% platform cut, but hosted on AWS Ireland with Stripe and PayPal as the only payment routes.
Poland's creator membership platform (Crowd8 sp. z o.o.): 6.5% commission with Polish payment rails, Tpay and ING's Imoje, on AWS Frankfurt infrastructure.