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Independently verified · Quarterly re-audit
EU VETTED

netcup

VERIFIED
Cloud & hosting · Germany
Founded 2008 · netcup.com ↗

German budget VPS and dedicated-server host (netcup GmbH, Karlsruhe; part of Austria's founder-owned Anexia group since 2016); ISO 27001/27701; from €1.84/month.

In short

netcup, in the Cloud & hosting category, is a European service with Germany as its hosting location and at most minor, transient US exposure under the CLOUD Act.

Assessment notes

netcup GmbH (Karlsruhe, HRB 705547 Amtsgericht Mannheim, part of the Austrian founder-owned Anexia group since 2016, no US-PE or VC in the ownership chain) is ISO 27001 / 27701 / 9001 / 14001 certified with EU-primary hosting in Nuremberg, but the DPA is only generated per-customer inside the login-gated Customer Control Panel rather than published as a standalone public document, and the privacy policy names OpenAI Ireland Ltd (support chat, with an explicit USA transfer) among its sub-processors: the account-gated DPA caps the score at 4/5 per the directory's DPA-accessibility rule.

CLOUD ACT
OWNERSHIP
SUB-PROCS
not disclosed
Verified signals
Jurisdiction
  • EU / adequacy hosting
  • EU / adequacy operator
  • No US CLOUD Act exposure
Transparency
  • Public DPA
  • Sub-processors disclosed
  • Open-source clients
  • Third-party certification
JUMP TO
OVERVIEW

About netcup

netcup is a German VPS, dedicated-server, and web-hosting provider operated by netcup GmbH (Emmy-Noether-Straße 10, 76131 Karlsruhe; HRB 705547 at Amtsgericht Mannheim; VAT DE262851304; managing directors Oliver Werner and Alexander Windbichler). The company traces back to a sole proprietorship run by Felix Preuß, was incorporated as netcup GmbH in 2008, and has been part of the Austrian Anexia group since November 2016. Anexia Holding GmbH (Klagenfurt, Austria) is wholly owned by its founder, Alexander Windbichler, with no private-equity or venture-capital investor identified on the cap table; both companies stated at the time of the acquisition that netcup would keep operating its own German infrastructure as a distinct brand. netcup reports more than 200,000 customers. The product line covers vServer (Lite, x86, ARM64), Root Server dedicated hardware on AMD EPYC, a vGPU line, server-attached block and backup storage, Managed Server and Managed Cloud Cluster (netcup's own in-house virtualization platform, not a managed Kubernetes offering), web hosting, and domain registration and reselling.

For an EU-sovereignty audit the picture is mixed but net-positive. netcup holds ISO/IEC 27001 (information security), ISO/IEC 27701 (privacy information management), ISO 9001, and ISO 14001, all audited by TÜV Nord since 2023, and covering the netcup, Anexia, and DATASIX group entities together. The company operates five customer-selectable data-centre locations: Nuremberg (Germany, the flagship, marketed as fully GDPR-compliant) and Vienna (Austria) are EU; Amsterdam (Netherlands) is EU; Manassas, Virginia (USA) and Singapore are not. Customers who don't pin their order to an EU location can end up on US or Singaporean infrastructure under netcup's own brand, not through a third-party reseller. netcup's own "Digital Sovereignty" marketing page states that customer data "is not subject to laws such as the CLOUD Act or the Patriot Act," a blanket claim that sits awkwardly next to the company's own Manassas facility and is less specific than the explicit per-facility court-jurisdiction commitments some EU competitors publish; this directory records the exposure as minor rather than none on that basis. The privacy policy also names OpenAI Ireland Ltd, with an explicit transfer to the USA, as a processor for AI-assisted support chat, alongside Stripe (Ireland, with its own sub-processors in third countries) for identity checks and PayPal (Luxembourg) for payments; these touch the support and billing layer, not customer VM workloads. A Data Processing Agreement under Art. 28 GDPR is offered at no extra charge but is generated per customer inside the login-gated Customer Control Panel rather than published as a static, publicly readable document, and no standalone public sub-processor registry was found.

Pricing is the headline differentiator: the cheapest vServer Lite tier (piko) starts at €1.84/month including 19% VAT on standard monthly billing with no minimum term advertised; the standard VPS 500 line starts at roughly €5.91/month (or €0.010/hour on pure hourly billing), and Root Server dedicated hardware and vGPU instances are priced separately. Infrastructure-as-code support exists only through unofficial, community-maintained Terraform providers (not a netcup-published provider), so iac_terraform is recorded as false. Best fit: indie developers, small SaaS builders, and prosumers who want low-cost, German-branded infrastructure with EU location pinning and don't need enterprise-grade compliance certifications such as BSI C5 or SecNumCloud. Procurement-grade buyers needing a stricter EU-only compliance posture should prefer Hetzner, OVHcloud, Scaleway, or STACKIT, listed above in this category.

SUB-PROCESSORS

Sub-processor map · not disclosed

Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.
CERTIFICATIONS

Frameworks & certifications

ISO/IEC 27001
ACTIVE
ISO27701
ACTIVE
ISO9001
ACTIVE
ISO14001
ACTIVE
FEATURES

Capability matrix

Dedicated / bare-metal Yes
Object storage (S3) No
Managed Kubernetes No
Managed databases No
GPU instances Yes
Hourly billing Yes
API / Terraform No
Countries 5 countries
INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) No
COMPLIANCE & GOVERNANCE
Audit log No
Self-host / on-prem option No
PRICING

Pricing & tiers

PAID
from €1.84/mo
View pricing page ↗
PUBLIC DOCUMENTS

Public documents

Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.
  • Data Processing Addendum (DPA)
    www.netcup.com/en…
    Open ↗
  • Sub-processors list
    — missing
    missing
  • Terms of Service
    www.netcup.com/en…
    Open ↗
ALTERNATIVES

Alternatives in this category

Aruba Cloud
Italy · Founded 1994
EU-SOVEREIGN

Italian sovereign cloud (Aruba S.p.A.), 4 Italian DCs (Arezzo/Bergamo/Rome), ACN-qualified up to AI3/QC3 for public administration.

Public DPA Sub-processors Open source
FROM
€1/mo
CLOUD ACT
NONE
Cleura
Sweden · Founded 2005
EU-SOVEREIGN

Swedish OpenStack public + compliant cloud (Cleura, ex-City Network, Iver-owned), ISO 27001/27017/27018, EU-only residency.

Public DPA Sub-processors Open source
FROM
CLOUD ACT
NONE
Clever Cloud
France · Founded 2010
EU-SOVEREIGN

French sovereign PaaS/IaaS: deploy apps and managed databases on EU infrastructure, billed per second.

Public DPA Sub-processors Open source
FROM
€4.8/mo
CLOUD ACT
NONE