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EU VETTED

vBoxxConnect

vBoxx B.V.

Private email · Netherlands
Founded 2012 · vboxx.eu/vboxxconnect/

Business email, calendars, contacts, tasks, video conferencing and chat from vBoxx B.V., on the vendor's own hardware in Amsterdam with ISO 27001 certified to the company itself; an integrated Microsoft 365 / Outlook alternative for Benelux teams (TLS, not E2E).

vBoxxConnect is an EU-owned service hosted in the Netherlands, with no identified CLOUD Act exposure. It is listed under Private email.

Assessment notes

vBoxxConnect is the business email and groupware service of vBoxx B.V. (The Hague, KvK 55105092), a privately held Dutch hosting company founded in 2012 that serves the Netherlands and Benelux. It bundles email, contacts, calendars, tasks, video conferencing and chat on a SmarterMail installation that vBoxx runs on its own hardware; per the vendor's FAQ the data sits in maincubes AMS01, Amsterdam, and never leaves the Netherlands. EU-owned, EU-hosted, no US provider on the data path, no CLOUD Act exposure. ISO/IEC 27001 is certified by TÜV NORD to vBoxx B.V. itself (CERT-001474-TN, valid to January 2029), so it counts as a vendor certification here. Encryption is TLS in transit and server-side at rest; it is not zero-access end-to-end encrypted, so the fit is an EU-hosted Microsoft 365 / Outlook alternative rather than a zero-knowledge mailbox. Held at 4/5 because no data processing agreement is published for vBoxxConnect (the public DPA on cloud.vboxx.eu is written for the vBoxxCloud storage service; vBoxx's legal page says DPAs are provided on request) and no vBoxxConnect-specific sub-processor list exists.

Findings

CLOUD Act
Ownership
Sub-processors
— not disclosed

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: Yes
Privacy
  • End-to-end encryption: No
Transparency
  • Public DPA: Not assessed
  • Sub-processors disclosed: No
  • Open-source clients: No
  • Third-party certification: Yes
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About vBoxxConnect

vBoxxConnect is the business email and collaboration service of vBoxx B.V., a privately held hosting company in The Hague (KvK 55105092) founded in 2012 that serves the Netherlands and Benelux. It bundles email with tagging, templates and signatures, shared contacts, multiple calendars with meeting invitations, tasks, password-protected video conferencing with file sharing and chat, and account reports on storage, message volume, spam and viruses. Exchange Web Services, MAPI and Exchange ActiveSync are included on both plans, so Outlook and mobile clients connect natively; free migration, daily backups and multiple domains are included too. The positioning is an integrated, Netherlands-hosted alternative to Microsoft 365 / Outlook and Google Workspace for businesses that want their mail, calendar and meetings inside Dutch infrastructure.

The service runs on a SmarterMail installation (software from SmarterTools, a US vendor, licensed and run on vBoxx's own servers, so the software maker is a licensor, not a processor of customer data). Per the vendor's FAQ, vBoxxConnect data is stored in maincubes AMS01 in Amsterdam, the same data centre as the rest of vBoxx's services, and never leaves the Netherlands; the mail host sits on a Dutch carrier's address space and is reached through Amsterdam. That is an EU-owned, EU-hosted posture with no CLOUD Act exposure. ISO/IEC 27001 is certified by TÜV NORD to vBoxx B.V. itself (CERT-001474-TN, ISO/IEC 27001:2022, valid to 31 January 2029, scope "sales, implementation, maintenance, monitoring and support of cloud-services"), so the directory records it as a vendor certification. Encryption is TLS in transit and server-side at rest; this is business groupware, not a zero-access end-to-end-encrypted mailbox like Proton Mail or Tuta. No data processing agreement is published for vBoxxConnect: the public DPA on cloud.vboxx.eu is written for the vBoxxCloud storage service, and vBoxx's legal page says DPAs are provided on request, which is what the entry records. No vBoxxConnect-specific sub-processor list is published either. Pricing on monthly billing: Starter EUR 4.50 and Business EUR 6.00 per user per month, plus EUR 1 per 10 GB of storage; the price table does not state whether VAT is included. Best fit: Dutch and Benelux SMBs that want one Netherlands-hosted environment for mail, calendar and meetings from a Dutch contracting party.

Sub-processor map · not disclosed

Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.

Frameworks & certifications

ISO/IEC 27001
Active

Capability matrix

Table 1Capabilities of vBoxxConnect

Encryption TLS
Custom domain Yes
Calendar Yes
Contacts Yes

Integration & access

REST API Yes
SSO (SAML / OIDC) Yes

Compliance & governance

Audit log Yes
Self-host / on-prem option No

Pricing & tiers

from €4.50/mo
Paid
View pricing page

Public documents

DPA provided on request. The vendor provides its Data Processing Addendum to customers on request (by email or inside the account portal) rather than publishing it at a public URL, so it is not counted as a public DPA (see How we assess).
Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.
  • Data Processing Addendum (DPA)
    — on request
    on request
  • Sub-processors list
    — missing
    missing
  • Terms of Service
    vboxx.eu/terms-and-conditions…
    Open

Alternatives in this category

  • Proton Mail
    Switzerland · €4/mo
    EU-Based
    E2E: Yes Public DPA: Yes Sub-processors: Yes Open source: No
  • Tuta
    Germany · €3/mo
    EU-Sovereign
    E2E: Yes Public DPA: No Sub-processors: Yes Open source: No
  • Mailbox.org
    Germany · €1/mo
    EU-Sovereign
    E2E: No Public DPA: Not assessed Sub-processors: Yes Open source: No
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