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Brevo

Email marketing · France
Founded 2012 · brevo.com

Paris-headquartered multi-channel customer-engagement platform with email, SMS, CRM, automation, ISO 27001 and a public DPA.

Brevo offers EU hosting in France, but a US parent or sub-processor leaves material CLOUD Act exposure. It is listed under Email marketing.

Assessment notes

French SAS with ISO 27001:2022 and a publicly-attached DPA plus sub-processors annex inside the Terms of Use, but cloud workloads run on Google Cloud Platform in Belgium for primary at-rest storage plus Cloudflare and OpenAI sub-processors: EU-headquartered with a public DPA, but material CLOUD Act exposure via US-owned cloud infrastructure.

Findings

CLOUD Act
Ownership
Sub-processors
22 · 12 US

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: No
Transparency
  • Public DPA: Yes
  • Sub-processors disclosed: Yes
  • Open-source clients: No
  • Third-party certification: Yes
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About Brevo

Brevo (formerly Sendinblue) is a Paris-headquartered customer-engagement platform covering email marketing, transactional email, SMS, marketing automation, a built-in CRM, and chat. Founded in 2012 by Armand Thiberge as Sendinblue and rebranded as Brevo in May 2023, the company operates as a French SAS at 9–17 rue Salneuve, Paris, and reached unicorn status in December 2025 after a €500M round that brought General Atlantic (US) and Oakley Capital (UK) to a combined ~50% stake alongside Bpifrance, Bridgepoint, and management/employees.

Infrastructure is split between EU on-premise data centers in France (primary) and Germany (additional capacity) and Google Cloud Platform with data stored exclusively in Belgium for cloud workloads, meaning customer data at rest sits with a US-owned cloud provider in an EU region. Brevo holds ISO 27001:2022 and publishes its DPA together with the sub-processors annex inside the General Terms of Use; this is a strong transparency signal but does not remove the GCP-borne CLOUD Act exposure or the use of Cloudflare and OpenAI as sub-processors.

Pricing starts at roughly €8/month (Starter, 5,000 emails) with a free tier of 300 emails/day and unlimited contacts; the Brevo footer is shown on free and Starter plans. The affiliate program runs on PartnerStack with US$5 per free account and US$100 per paid account on a 90-day cookie. Best fit: SMBs and mid-market marketers in DACH and France who need a multi-channel platform with credible EU posture and a public DPA, and can accept GCP-EU as the cloud-hosting reality. Procurement teams with strict no-US-cloud requirements should look at rapidmail, Maileon, or Inxmail in this category.

Sub-processor map · 22

Source
  • Anthropic US
    Ireland

    AI provider (optional)

  • Cloudflare US
    United States

    Content delivery network and WAF

  • Convrrt US
    United States

    Customised landing pages (optional)

  • Google Cloud Platform (GCP) US
    United States

    Hosting

  • Google Gemini US
    Ireland

    AI provider (optional)

  • Integry US
    United States

    Integration with third-party software (optional)

  • Omni US
    United States

    Dashboards

  • OpenAI US
    Ireland

    AI provider (optional)

  • Twilio SMS US
    United States

    SMS routing to the NorAm zone (optional)

  • Zendesk US
    United States

    Ticketing / support tool

  • Brevo CRM Solution non-US
    India

    Customer experience and maintenance (Brevo Group)

  • Brevo GmbH EU
    Germany

    Customer experience and maintenance (Brevo Group)

  • Eldar IT non-US
    Serbia

    Maintenance of the Salesforce plugin (optional)

  • iBasis EU
    Liechtenstein

    SMS routing except NorAm zone and France (optional)

  • Langfuse EU
    Germany

    AI provider (optional)

  • OVH EU
    France

    Hosting

  • Sendinblue Inc. US
    United States

    Customer experience and maintenance (Brevo Group, EU-parented)

  • Sendinblue SAS (Brevo France) EU
    France

    Parent company; customer experience and maintenance when contracting with another Brevo entity

  • Sinch non-US
    United Kingdom

    SMS routing to Portugal, India, Indonesia, Bahamas (optional)

  • Telnyx EU
    Ireland

    SMS routing (optional)

  • Vonage US
    United States

    SMS routing (optional)

  • Yodel GmbH EU
    Austria

    Brevo Phone customer experience and maintenance (Brevo Group)

Source: the vendor’s published sub-processor list, read 26 Aug 2026.

12 of 22 sub-processors are US-owned or US-based. CLOUD Act exposure applies.

Frameworks & certifications

ISO/IEC 27001
Active

Capability matrix

Table 2Capabilities of Brevo

Automation Yes
Landing pages Yes
A/B testing Yes
Transactional email Yes
SMS marketing Yes
Built-in CRM Yes
Dedicated IP Yes
Free tier Yes

Integration & access

REST API Yes
SSO (SAML / OIDC) No

Compliance & governance

Audit log No
Self-host / on-prem option No

Pricing & tiers

from €8/mo
Freemium
View pricing page

Public documents

  • Data Processing Addendum (DPA)
    www.brevo.com/legal…
    Open
  • Sub-processors list
    www.brevo.com/legal…
    Open
  • Terms of Service
    www.brevo.com/legal…
    Open

Alternatives in this category

  • Germany · €15/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No
  • United Kingdom · €0/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No
  • Poland · €16/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No