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Independently verified · Quarterly re-audit
EU VETTED

CleverReach

VERIFIED
Email marketing · Germany
Founded 2007 · cleverreach.com ↗

German email marketing platform with EU-only customer data storage in Germany and a permanently free Lite tier.

In short

CleverReach, in the Email marketing category, offers EU hosting with Germany as its hosting location, but a US parent or sub-processor leaves material CLOUD Act exposure.

Assessment notes

German GmbH & Co. KG with 'Email Marketing Made in Germany' positioning and a CSA Trust Seal, but core recipient/subscriber data is processed and stored on Amazon Web Services (a US-owned hyperscaler) in EU regions (Ireland/Germany). So although the primary server location is German, customer mailing-list data at rest sits with a US-owned provider whose US parent is compellable regardless of EU region, giving material CLOUD Act exposure (SCC + Data Privacy Framework apply to the transfer).

CLOUD ACT
OWNERSHIP
SUB-PROCS
3 · 1 US
Verified signals
Jurisdiction
  • EU / adequacy hosting
  • EU / adequacy operator
  • No US CLOUD Act exposure
Transparency
  • Public DPA
  • Sub-processors disclosed
  • Open-source clients
  • Third-party certification
JUMP TO
OVERVIEW

About CleverReach

CleverReach is a Rastede-based German email marketing platform operating as CleverReach GmbH & Co. KG, founded in 2007. The company positions itself explicitly as "Email Marketing Made in Germany" and stores all customer subscriber data and email content exclusively on infrastructure within Germany and broader EU jurisdictions. With more than 400,000 customers worldwide, CleverReach is one of the largest German-owned ESPs and a strong DACH-focused alternative to Mailchimp and Constant Contact for buyers who want a clean German-hosting story without a US legal entity.

The trust posture is solid: customer email data resides in Germany, the privacy policy lists Privacy-Framework and Standard Contractual Clauses for any cross-Atlantic transfers, and the company is a member of the Certified Senders Alliance with the CSA Trust Seal. The disclosed sub-processor inventory in the privacy policy includes US-owned tools: Google (Analytics/Ads/Meet/YouTube), Meta (Facebook/Instagram), Zendesk for support, Microsoft Ads, SurveyMonkey, Taboola, Reddit, LogMeIn. These touch the marketing site, advertising, and customer support rather than subscriber data at rest, which limits CLOUD Act exposure to the "minor" tier.

Pricing is a clear strength for SMBs: a permanently free Lite tier covers 250 recipients and 1,000 emails/month; the Basic plan starts at €15/month for up to 5,000 recipients with paid plans climbing to a €499/month Enterprise tier. The product UI is available in six languages (DE, EN, ES, FR, IT, NL), making CleverReach unusually well-localized for a German vendor. Best fit: DACH-region SMBs and mid-market teams who need a credible German-hosting story, simple pricing, and broad language support, and don't require advanced SSO or audit-log features.

SUB-PROCESSORS

Sub-processor map · 3

Source ↗
  • Amazon Web Services, Inc. US
    United States

    Data storage and processing, e-mail dispatch (processing in Ireland and Germany)

  • Hetzner Online GmbH EU
    Germany

    E-mail dispatch

  • PlusServer GmbH EU
    Germany

    E-mail dispatch

1 of 3 sub-processors are US-incorporated. CLOUD Act exposure applies.
CERTIFICATIONS

Frameworks & certifications · none listed

We checked the vendor's website and standard certification body registries. No active certifications found at the time of last audit (2026-05-10).
FEATURES

Capability matrix

Automation Yes
Landing pages Yes
A/B testing Yes
Transactional email Yes
SMS marketing No
Built-in CRM No
Dedicated IP No
Free tier Yes
INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) No
COMPLIANCE & GOVERNANCE
Audit log No
Self-host / on-prem option No
PRICING

Pricing & tiers

FREEMIUM
from €15/mo
View pricing page ↗
PUBLIC DOCUMENTS

Public documents

  • Data Processing Addendum (DPA)
    eu2.cleverreach.com/assets…
    Open ↗
  • Sub-processors list
    www.cleverreach.com/en…
    Open ↗
  • Terms of Service
    www.cleverreach.com/en…
    Open ↗
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