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Infomaniak Newsletter

Swiss credit-based newsletter tool (Infomaniak, Geneva, since 1994); unlimited contacts, own Swiss DCs, ISO 27001, no CLOUD Act.

Infomaniak Newsletter is an EU-owned service hosted in Switzerland, with no identified CLOUD Act exposure. It is listed under Email marketing.

Assessment notes

Infomaniak Newsletter is the email-campaign product of Infomaniak Group SA (Geneva, Switzerland; founded 1994 by Boris Siegenthaler and Fabian Lucchi; independent, privately held, founder-led; full ownership cross-reference in the kdrive listing), a credit-based newsletter tool (templates, unlimited contacts, real-time stats) run on Infomaniak's own Swiss data centres with ISO 27001 + ISO 9001 + ISO 14001 + ISO 50001 + B Corp 2025, GDPR-compliant under Swiss law and the EU adequacy decision keeping EU↔CH transfers SCC-free; Swiss-owned, Swiss-hosted, in-house software, no CLOUD Act exposure; a clean Swiss alternative to Mailchimp where peers in this category (Brevo, Mailjet) run on US-owned cloud, though its feature surface is lighter than full marketing-automation suites.

Findings

CLOUD Act
Ownership
Sub-processors
1 · 1 US

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: Yes
Transparency
  • Public DPA: Yes
  • Sub-processors disclosed: Yes
  • Open-source clients: No
  • Third-party certification: Yes
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About Infomaniak Newsletter

Infomaniak Newsletter is the email-marketing product of Infomaniak Group SA, the independent Swiss technology company founded in Geneva in 1994 by Boris Siegenthaler and Fabian Lucchi, privately held, founder-led, with no venture-capital or private-equity investors on the cap table (the kdrive listing documents the same vendor in full). The tool covers the core newsletter workflow: a drag-and-drop / template-based campaign editor, unlimited contacts and contact lists, list import and segmentation, scheduled sends, and real-time open / click statistics. It integrates with the rest of the Infomaniak estate (Mail, kSuite, the website/site-creator products), and uses Infomaniak's own sending infrastructure for deliverability.

For an EU-sovereignty audit, the differentiator is the hosting. The competitive set in this category (Brevo, Mailjet and similar) are EU-headquartered but typically run customer data on US-owned cloud (Google Cloud, AWS) with Cloudflare in front, which puts them at material CLOUD Act exposure. Infomaniak Newsletter instead runs on Infomaniak's own Swiss data centres in Geneva, with software developed in-house and all customer data on Swiss-located infrastructure under Infomaniak's direct control. The compliance footprint mirrors the rest of the estate: ISO/IEC 27001 (since June 2018), ISO 9001, ISO 14001, ISO 50001, and B Corp (2025); Switzerland's Art. 45 GDPR adequacy decision keeps EU↔CH transfers SCC-free.

Pricing is unusual: there is no subscription. The tool uses a credit model (one credit sends one email) with a block of free credits for new users and recurring free monthly credits granted by other Infomaniak products (for example mail hosting or a VPS), then additional credits purchased on a sliding scale. This suits senders with irregular or seasonal volume better than a fixed monthly contact-tier plan. The trade-off is feature depth: Infomaniak Newsletter is a focused campaign tool, not a full marketing-automation suite: there is no built-in CRM, multi-step automation journeys, landing-page builder, or SMS channel of the kind Brevo or GetResponse offer. Best fit: Swiss and EU businesses, associations, and public-sector senders that want GDPR-clean, Swiss-hosted newsletters on a pay-as-you-go basis (especially existing Infomaniak Mail / kSuite customers) and anyone who prioritises data residency over advanced automation.

Sub-processor map · 1

Source
  • PayPal US
    United States

    Payment processing for credit purchases; ancillary, off the subscriber-data path

Source: the vendor’s published sub-processor list, read 18 Jun 2026.

1 of 1 sub-processors are US-owned or US-based. These are ancillary processors that do not hold protected customer data, so they do not change the assessment. CLOUD Act exposure is rated none.

Frameworks & certifications

ISO/IEC 27001
Active
ISO 9001
Active
ISO 14001
Active
ISO 50001
Active

Capability matrix

Table 2Capabilities of Infomaniak Newsletter

Automation No
Landing pages No
A/B testing No
Transactional email No
SMS marketing No
Built-in CRM No
Dedicated IP No
Free tier Yes

Integration & access

REST API Yes
SSO (SAML / OIDC) Yes

Compliance & governance

Audit log No
Self-host / on-prem option No

Pricing & tiers

Custom pricing

Contact vendor for tier or volume pricing.

View pricing page

Public documents

  • Data Processing Addendum (DPA)
    www.infomaniak.com/documents…
    Open
  • Sub-processors list
    www.infomaniak.com/en…
    Open
  • Terms of Service
    www.infomaniak.com/en…
    Open

Alternatives in this category

  • France · €8/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No
  • Germany · €15/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No
  • United Kingdom · €0/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No

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