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Nuclino

Docs & wikis · Germany
Founded 2015 · nuclino.com

Grünwald-based founder-owned lightweight team wiki (Nuclino GmbH, 2015), German data residency, ISO 27001/27018 + SOC 2 Type II, 12,000+ teams incl. NASA, MIT.

Nuclino offers EU hosting in Germany, but a US parent or sub-processor leaves material CLOUD Act exposure. It is listed under Docs & wikis.

Assessment notes

Nuclino GmbH (Munich, Germany; founded 2015 by Björn Michelsen et al.) is a profitable, fully founder-owned lightweight team-knowledge-base (explicitly no venture capital, no PE, no parent) that hosts all customer data in Germany with SOC 2 Type II attestation and GDPR compliance. Customer base of 12,000+ teams including NASA, Ubisoft, MIT, Paddle, Vistaprint. Real-time collaborative editing, visual knowledge graph (the differentiator vs Notion), Sidekick AI assistant. Signals: EU-owned (German GmbH), EU-hosted (Germany) but material CLOUD Act exposure: primary hosting runs on AWS and Heroku (US hyperscalers) with FrontApp (US) for support, so customer documents sit with US-jurisdiction infrastructure providers; SOC 2 Type II certified, sub-processors publicly disclosed. Gap: no publicly accessible DPA. The privacy policy directs procurement buyers to contact@nuclino.com rather than offering a self-serve download.

Findings

CLOUD Act
Ownership
Sub-processors
7 · 3 US

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: No
Transparency
  • Public DPA: Not assessed
  • Sub-processors disclosed: Yes
  • Open-source clients: No
  • Third-party certification: Yes
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About Nuclino

Nuclino is a lightweight team-knowledge-base operated by Nuclino GmbH, registered at Nördliche Münchner Str. 47 in Grünwald just outside Munich, and founded in 2015 by Björn Michelsen (CEO, co-founder), and one of the cleanest ownership stories in the docs-and-wikis category. The company is profitable, fully founder-owned, no venture capital and no private equity on the cap table, no parent conglomerate, and explicitly positions this independence as a customer benefit ("we focus on customers instead of pleasing investors or chasing another funding round"). The product is differentiated from Notion / Confluence / Coda by its lightweight design philosophy (speed and simplicity over feature bloat) and its visual knowledge graph view that lets teams see their documentation as a connected network rather than a folder tree.

For procurement-grade EU buyers the ownership signal is clean and the certification set has widened since the May 2026 audit. The legal entity is Nuclino GmbH, entered at Amtsgericht München under HRB 227745 and now registered in Grünwald, GDPR-aligned, with all customer data hosted in Germany. The security page displays SOC 2 Type II, ISO/IEC 27001 and ISO/IEC 27018. What caps the score is the published sub-processor list: primary infrastructure is AWS EMEA SARL with Heroku alongside it and FrontApp for support, so customer documents sit with US-owned infrastructure providers and CLOUD Act exposure is recorded as Material. The customer base reaches 12,000+ teams across NASA, Ubisoft, MIT, Paddle, Psyon Games, Invoice Simple, Vistaprint, and many others: strong cross-sector enterprise reference set including US federal-civil + Hollywood AAA studio + university + B2B-SaaS adoption.

Pricing is freemium with a Free tier plus paid Starter and Business tiers; the amounts render client-side, so no entry-tier EUR figure could be captured at audit. The product line now includes the Sidekick AI assistant for AI-augmented note-taking and document workflows; Canvas as a new visual editor. Best fit: German and EU SMBs and mid-market teams wanting a Notion alternative with explicit German data residency, lightweight UX, and a knowledge-graph view; procurement-grade buyers prioritising bootstrapped + founder-owned + SOC 2-attested vendors over US-VC-funded competitors (Notion, Coda, Confluence). Together with HumHub (DE, AGPLv3) and BookStack (UK, MIT) Nuclino completes the directory's founder-owned, investor-free trio for the docs-and-wikis category.

Sub-processor map · 7

Source
  • Amazon Web Services EMEA SARL US
    Luxembourg

    Cloud infrastructure / hosting (primary)

  • FrontApp, Inc. US
    United States

    Customer support system

  • Heroku, Inc. US
    United States

    Cloud platform service

  • BunnyWay d.o.o. EU
    Slovenia

    Content delivery network (Bunny.net)

  • Mailjet SAS EU
    France

    Transactional email delivery

  • Paddle.com Market Ltd non-US
    United Kingdom

    Payment processing / merchant of record

  • Stability AI Ltd. non-US
    United Kingdom

    AI image generation service

Source: the vendor’s published sub-processor list, read 26 Aug 2026.

3 of 7 sub-processors are US-owned or US-based. CLOUD Act exposure applies.

Frameworks & certifications

SOC 2
Active
Informational · US framework
ISO/IEC 27001
Active
ISO/IEC 27018
Active

Capability matrix

Table 2Capabilities of Nuclino

Self-hostable No
Real-time collaboration Yes
Databases / tables Yes
Public publishing Yes
Version history Yes
Granular permissions Yes
Offline mode No
AI assist Yes

Integration & access

REST API Yes
SSO (SAML / OIDC) Yes

Compliance & governance

Audit log Yes
Self-host / on-prem option No

Pricing & tiers

Custom pricing

Contact vendor for tier or volume pricing.

View pricing page

Public documents

DPA provided on request. The vendor provides its Data Processing Addendum to customers on request (by email or inside the account portal) rather than publishing it at a public URL, so it is not counted as a public DPA (see How we assess).
  • Data Processing Addendum (DPA)
    — on request
    on request
  • Sub-processors list
    www.nuclino.com/legal…
    Open
  • Terms of Service
    www.nuclino.com/terms…
    Open

Alternatives in this category

  • Switzerland
    EU-Based
    Public DPA: No Sub-processors: Yes Open source: Yes
  • United Kingdom · €0/mo
    EU-Based
    Public DPA: Not assessed Sub-processors: No Open source: Yes
  • United Kingdom · €3/mo
    EU-Based
    Public DPA: No Sub-processors: No Open source: Yes