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Independently verified · Quarterly re-audit
EU VETTED

Shopware

VERIFIED
E-commerce · Germany
Founded 2000 · shopware.com ↗

German mid-market commerce platform (Schöppingen, est. 2000); Cloud entry €600/mo. PayPal owns ~41% as of Oct 2025.

In short

Shopware, in the E-commerce category, offers EU hosting with Germany as its hosting location, but a US parent or sub-processor leaves material CLOUD Act exposure.

Assessment notes

shopware AG (Schöppingen DE, HRB 11471 Coesfeld) is German-incorporated and EU-hosted with ISO 27001 + SOC 2 Type II + PCI DSS, but PayPal (Nasdaq: PYPL) acquired Carlyle's stake in October 2025 and now holds ~41%, flipping the ownership signal to eu_hq_us_funded and creating material CLOUD Act exposure via the US-public-company parent stake; founders Hamann still majority-own.

CLOUD ACT
OWNERSHIP
SUB-PROCS
not disclosed
CLOUD Act by deployment

Exposure depends on how you run this product.

Hosted SaaS (default)

Vendor-operated: the sub-processors below apply.

Self-hosted (open-source)

Deploy on your own EU infrastructure and you control hosting and every sub-processor.

Verified signals
Jurisdiction
  • EU / adequacy hosting
  • EU / adequacy operator
  • No US CLOUD Act exposure
Transparency
  • Public DPA
  • Sub-processors disclosed
  • Open-source clients
  • Third-party certification
JUMP TO
OVERVIEW

About Shopware

Shopware (Schöppingen, DE, founded 2000) is the most visible German Shopify alternative but is structurally NOT in Shopify's SMB price range: Cloud Rise plan starts at €600/month excl. VAT, with pricing scaling on GMV. The free open-source Community Edition is self-hosted and is the realistic indie / SMB path, not the SaaS Cloud. Ownership changed materially in October 2025: PayPal took over Carlyle's stake from the 2022 $100M Carlyle + PayPal round, bringing PayPal's stake to ~41%. PayPal is a US-public company on Nasdaq, which is a substantive CLOUD Act-relevant ownership flip from the 2024 "eu_owned" perception. Certifications: ISO 27001 + SOC 2 Type II + PCI DSS + GDPR. EU data centres claimed; specific provider not transparently named on public site. Best fit for mid-market DACH merchants who need a full-control B2B+B2C platform with on-prem option, not for solo merchants comparing Shopify Basic ($39/mo) prices.

SUB-PROCESSORS

Sub-processor map · not disclosed

Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.
CERTIFICATIONS

Frameworks & certifications

ISO/IEC 27001
ACTIVE
SOC 2
ACTIVE
Informational · US framework
FEATURES

Capability matrix

Self-hostable Yes
Recurring / subscriptions Yes
Multi-currency Yes
Multilingual Yes
Product variants Yes
Multi-vendor marketplace No
INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) Yes
COMPLIANCE & GOVERNANCE
Audit log Yes
Self-host / on-prem option Yes
PRICING

Pricing & tiers

PAID
from €600/mo
View pricing page ↗
PUBLIC DOCUMENTS

Public documents

  • Data Processing Addendum (DPA)
    www.shopware.com/de…
    Open ↗
  • Sub-processors list
    www.shopware.com/de…
    Open ↗
  • Terms of Service
    www.shopware.com/en…
    Open ↗
ALTERNATIVES

Alternatives in this category

PrestaShop
France · Founded 2007
EU-HOSTED

French open-source e-commerce with hosted SaaS option; parent group Fortidia is an Oaktree Capital portfolio company.

Public DPA Sub-processors Open source
FROM
CLOUD ACT
MATERIAL
Sylius
Poland · Founded 2011
EU-SOVEREIGN

Polish open-source Symfony e-commerce framework (MIT); commercial Plus modules from €800/yr GMV-based.

Public DPA Sub-processors Open source
FROM
CLOUD ACT
NONE
MyCashflow
Finland · Founded 2007
EU-SOVEREIGN

Finnish all-in-one e-commerce SaaS with own Helsinki hosting and 0% commission across plans.

Public DPA Sub-processors Open source
FROM
€49/mo
CLOUD ACT
NONE