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GitLab by Stackhero

Stackhero, France

Git hosting · France

French-operated managed GitLab CE (Stackhero) on a dedicated EU-region VM; ISO 27001:2022, public DPA; hosting region is customer-selected.

GitLab by Stackhero is a European service hosted in France, with at most minor, transient US exposure under the CLOUD Act. It is listed under Git hosting.

Assessment notes

GitLab by Stackhero is a managed GitLab Community Edition instance operated by Stackhero, a French company, on a dedicated, isolated VM with automatic daily backups. Signals: EU-owned French operator, its own ISO 27001:2022 certification (British Assessment Bureau, certificate #254338), and a publicly downloadable DPA (PDF). When a European region is chosen the repository content stays in the EU, but Stackhero's DPA (section 5.2) names two US-incorporated sub-processors, Stripe (payments) and Intercom (support), that process account and billing personal data, giving minor CLOUD Act exposure: Minor. That, together with the hosting region being customer-selected at service creation (a USA region is also offered) and the DPA not naming the underlying cloud host, holds the score at 4/5. This listing reflects the EU-region deployment.

Findings

CLOUD Act
Ownership
Sub-processors
2 · 2 US

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: Not assessed
Transparency
  • Public DPA: Yes
  • Sub-processors disclosed: Yes
  • Open-source clients: Yes
  • Third-party certification: Yes
CLOUD Act by deployment

Exposure depends on how you run this product.

Hosted SaaS (default)

Vendor-operated: the sub-processors below apply.

Self-hosted (open-source)

Deploy on your own EU infrastructure and you control hosting and every sub-processor.

Jump to

About GitLab by Stackhero

GitLab by Stackhero is a managed GitLab Community Edition offering from Stackhero, a French company that provisions and maintains open-source software on dedicated cloud instances. Rather than sharing a multi-tenant platform, each customer gets a private, isolated VM running a full GitLab CE, with CI/CD pipelines, a container registry and package registry, one-click updates, and automatic daily backups retained for up to three months. Because the software is GitLab CE, teams get the complete GitLab workflow (merge requests, issues, CI/CD, registries) with Stackhero handling the infrastructure, security, and upgrades.

For an EU-sovereignty audit the operator profile is strong: Stackhero is a French company holding its own ISO 27001:2022 certification (British Assessment Bureau, certificate #254338), and it publishes a downloadable DPA without a login. When a European region is selected, the repository content stays in the EU, but Stackhero's DPA names two US-incorporated sub-processors, Stripe for payments and Intercom for support, that handle account and billing personal data, so the exposure is minor rather than none: Minor. Two further caveats keep this a 4/5 rather than a clean 5/5: hosting location is a customer choice made at service creation and Stackhero also offers a USA region, so European residency is opt-in rather than a contractual guarantee; and the DPA does not name the underlying cloud host, so the specific EU provider behind the European region cannot be confirmed. Buyers should select a European region explicitly and record that choice.

Pricing starts at €49 per month with unlimited users, repositories, and CI/CD time, billed per hour on a single monthly invoice. The underlying engine is GitLab CE (US-origin open source, with no phone-home for the Community Edition), so it is the operator and infrastructure, not the software vendor, that determine the sovereignty posture. Best fit: teams that specifically want GitLab's full feature set but need it run by an EU operator on a private EU-region instance, with a certificate and a public DPA they can hand to procurement.

Sub-processor map · 2

Source
  • Intercom US
    United States

    Customer support communication (first name, last name, email, company name)

  • Stripe US
    United States

    Payment processing (credit card numbers)

Source: the vendor’s published sub-processor list, read 21 Jul 2026.

2 of 2 sub-processors are US-owned or US-based. Limited CLOUD Act exposure via these ancillary sub-processors.

Frameworks & certifications

ISO/IEC 27001
Active

Capability matrix

Table 2Capabilities of GitLab by Stackhero

Self-hostable Yes
CI/CD Yes
Pull/merge requests Yes
Issue tracking Yes
Package registry Yes
Container registry Yes
Repo import/migration Yes
Free tier No

Integration & access

REST API Yes
SSO (SAML / OIDC) Yes

Compliance & governance

Audit log No
Self-host / on-prem option Yes

Pricing & tiers

from €49/mo
Paid
View pricing page

Public documents

  • Data Processing Addendum (DPA)
    www.stackhero.io/en-US…
    Open
  • Sub-processors list
    www.stackhero.io/Stackhero-DPA.pdf…
    Open
  • Terms of Service
    www.stackhero.io/en-US…
    Open

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