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Teamwork.com

Project management · Ireland
Founded 2007 · teamwork.com

Irish project-management + time tracking (Cork, 2007), agency-focused, 20k+ teams, ISO 27001 + SOC 2 Type 2, Bregal-PE-funded; AWS across US and EU regions.

Teamwork.com offers EU hosting in Ireland, but a US parent or sub-processor leaves material CLOUD Act exposure. It is listed under Project management.

Assessment notes

Irish PM platform (Teamwork.com, Cork; founded 2007 by Peter Coppinger and Daniel Mackey, Mackey CEO since Jan 2025) serving 16,000+ businesses with an agency-focused product surface (projects, tasks, time-tracking, billing), SOC 2 Type 2 certified and, since the May 2026 audit, ISO/IEC 27001:2022 certified as well; Bregal Milestone (European growth-PE, Brenninkmeijer family-anchored) led the 2021 $70M round and no ownership change has occurred since. EU-owned with a public DPA and an inline sub-processors schedule, but the hosting question is now answered and answered badly: the security page states "Our servers are with Amazon Web Services AWS and are hosted within the US and the EU", with no published EU-only residency option, and 9 of the 10 named sub-processors are US-owned. EU-incorporated, but customer data sits with US-controlled processors including a US region, so CLOUD Act exposure is material.

Findings

CLOUD Act
Ownership
Sub-processors
10 · 9 US

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: No
Transparency
  • Public DPA: Yes
  • Sub-processors disclosed: Yes
  • Open-source clients: No
  • Third-party certification: Yes
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About Teamwork.com

Teamwork.com is the Cork-headquartered Irish project-management platform purpose-built for client-services agencies, founded in 2007 by Peter Coppinger and Daniel Mackey and operating as Teamwork Crew Ltd. The product covers projects, tasks, time tracking, billing, resource scheduling, and an integrated chat, distinguishing itself from Asana / Monday by being built specifically for billable-hour workflows. As of January 2025, Daniel Mackey succeeded Peter Coppinger as CEO (Coppinger had served as CEO for 17 years before transitioning to a board director role). The customer base is 20,000+ teams across 170 countries, with offices in Cork, Boston, Belfast, Amsterdam, and Barcelona.

For an EU-sovereignty audit Teamwork presents a mixed signal set. The operating entity is Irish, EU-jurisdiction, and the 2021 $70M growth round was led by Bregal Milestone, a European growth-PE firm whose ultimate backer is Bregal Investments (the Brenninkmeijer family office, the European founders of C&A retail). No US PE/VC dominance on the cap table at audit time. The product is SOC 2 Type 2 certified and, since the May 2026 audit, ISO/IEC 27001:2022 certified as well, publishes a public DPA with an inline sub-processors schedule, and explicitly commits that customer data is never used to train third-party AI models. The hosting question is also answered now, and not in the vendor's favour: the security page states that Teamwork's servers are with Amazon Web Services and are hosted within the US and the EU, with no published EU-only residency option and no named region, and 9 of the 10 sub-processors in Schedule 2 are US-owned. An EU-incorporated vendor whose customer data sits with US-controlled processors including a US region is why CLOUD Act exposure is recorded as Material.

Pricing is quoted in USD rather than EUR: the Free plan covers up to 5 users and 5 projects; Basics $9.99/user/month on annual billing (a stated 29% saving against monthly) raises the project limit and adds AI comment summarisation; Accelerate is $24.99/user/month, with Optimize and Enterprise by quote. The Pro / Grow / Scale ladder recorded in May has been retired. Best fit: client-services agencies, consultancies, marketing teams, and project-driven SMBs across the EU and English-speaking markets that need billable-time-aware PM tooling.

Sub-processor map · 10

Source
  • AWS US
    United States

    Cloud Service Provider

  • Datadog US
    United States

    Logs & Application Monitoring

  • DigitalOcean US
    United States

    Video Messaging

  • LaunchDarkly US
    United States

    Feature Version Release Control

  • Mailgun US
    United States

    Notification Services

  • Pendo US
    United States

    Product Analytics

  • SendGrid US
    United States

    Notification Services

  • Sentry US
    United States

    Logs & Application Monitoring

  • Zapier US
    United States

    Integration Provider

  • Clicktel non-US

    Notification Services

Source: the vendor’s published sub-processor list, read 26 Aug 2026.

9 of 10 sub-processors are US-owned or US-based. CLOUD Act exposure applies.

Frameworks & certifications

SOC 2
Active
Informational · US framework
ISO/IEC 27001
Active

Capability matrix

Table 2Capabilities of Teamwork.com

Workflow automation Yes
Kanban boards Yes
Gantt / timeline Yes
Time tracking Yes
Task dependencies Yes
Guest / client access Yes
Free tier Yes

Integration & access

REST API Yes
SSO (SAML / OIDC) Yes

Compliance & governance

Audit log Yes
Self-host / on-prem option No

Pricing & tiers

from $9.99/mo
Freemium · billed annually
View pricing page

Public documents

  • Data Processing Addendum (DPA)
    www.teamwork.com/legal…
    Open
  • Sub-processors list
    www.teamwork.com/legal…
    Open
  • Terms of Service
    www.teamwork.com/legal…
    Open

Alternatives in this category

  • Netherlands · $10/mo
    EU-Based
    Public DPA: No Sub-processors: No Open source: Yes
  • Germany · €19.99/mo
    EU-Sovereign
    Public DPA: Not assessed Sub-processors: No Open source: No
  • Germany · €99/mo
    EU-Based
    Public DPA: No Sub-processors: Yes Open source: No