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Independently verified · Quarterly re-audit
EU VETTED

Wire

VERIFIED
Video conferencing · Switzerland
Founded 2012 · wire.com ↗

Swiss-headquartered enterprise messaging + video (Wire Swiss GmbH, Zug + Berlin), MLS E2EE, VS-NfD-ready, 90%+ European institutional ownership.

In short

Wire, in the Video conferencing category, offers EU hosting with Switzerland as its hosting location, but a US parent or sub-processor leaves material CLOUD Act exposure.

Assessment notes

Wire Swiss GmbH (HQ Zug, Switzerland, with main development centre in Berlin) was founded Fall 2012 by Jonathan Christensen, Alan Duric, and Priidu Zilmer (Skype/Microsoft alumni; backed by Skype co-founder Janus Friis); Wire Group Holdings GmbH is majority-owned by European institutional investors, who collectively hold over 90% of the company, with the advisory board including Rolf Schumann of Schwarz Gruppe (Lidl / STACKIT parent), Diana Meyel of Cipio Partners, Janus Friis, and CEO Benjamin Schilz. End-to-end MLS encryption by default with zero-knowledge architecture, hosted inside the EU, VS-NfD ready (German classified-communications standard), NIS 2 compliant, customer list includes the German Bundesamt für Sicherheit in der Informationstechnik (BSI) plus US Air Force, 1,800+ total. EU-hosted with 90%+ European institutional ownership, but material CLOUD Act exposure on the business-operations path: core hosting runs on AWS (US hyperscaler) and US-incorporated sub-processors handle CRM and support (Hubspot, Salesforce, Zendesk). MLS end-to-end encryption keeps message content private even from those processors, but customer metadata and CRM records sit with US-jurisdiction vendors, so the messaging is sovereign while the surrounding operations are not. Public DPA with disclosed sub-processors, and VS-NfD government-grade certification for the encrypted messaging layer.

CLOUD ACT
OWNERSHIP
SUB-PROCS
10 · 7 US
CLOUD Act by deployment

Exposure depends on how you run this product.

Hosted SaaS (default)

Vendor-operated: the sub-processors below apply.

Self-hosted (open-source)

Deploy on your own EU infrastructure and you control hosting and every sub-processor.

Verified signals
Jurisdiction
  • EU / adequacy hosting
  • EU / adequacy operator
  • No US CLOUD Act exposure
Transparency
  • Public DPA
  • Sub-processors disclosed
  • Open-source clients
  • Third-party certification
JUMP TO
OVERVIEW

About Wire

Wire is a secure enterprise messaging, calls, and collaboration platform operated by Wire Swiss GmbH, headquartered in Zug, Switzerland, with its main development centre in Berlin, Germany. The company was founded in Fall 2012 by Jonathan Christensen, Alan Duric, and Priidu Zilmer (engineers who had previously worked at Skype and Microsoft) and is backed by Skype co-founder Janus Friis. The current CEO since January 2024 is Benjamin Schilz; the advisory board includes Schilz, Diana Meyel (Cipio Partners), Janus Friis, and notably Rolf Schumann of Schwarz Gruppe (the German private retail giant that also operates STACKIT), a direct tie between the Wire / Schwarz sovereign-tech ecosystems. The product surface covers instant messaging, voice + video calls, file sharing (Wire Drive), document collaboration, and an enterprise admin console.

For procurement-grade EU buyers Wire's ownership architecture is unusually clean: Wire Group Holdings GmbH is majority-owned by European institutional investors who collectively hold more than 90% of the company: no US PE or US VC majority anywhere in the cap table. The Zug Switzerland legal entity benefits from CH's EU adequacy decision (Art. 45 GDPR) for SCC-free EU-CH transfers, and customer data is hosted inside the EU. Security architecture is built on MLS (Messaging Layer Security), the IETF-standardised end-to-end encryption protocol, with zero-knowledge keys so Wire itself cannot read customer messages. Wire is VS-NfD ready (the German "Verschlusssache: Nur für den Dienstgebrauch" classified-communications standard for restricted government information) and NIS 2 compliant.

Customer base reflects the security posture: the German Federal Office for Information Security (BSI) is a public reference, alongside the US Air Force and 1,800+ total organisations covering governments, public authorities, law enforcement, and regulated industries. Wire offers an on-premise deployment option for customers needing fully-controlled infrastructure, plus a managed Wire Cloud. Pricing is enterprise / sales-engaged; specific entry-tier figures not captured at audit. Best fit: governments and defence ministries (especially DACH where VS-NfD readiness is the procurement key), regulated financial services, law-enforcement agencies, and any organisation that wants MLS-based E2EE messaging from a vendor structurally independent of US capital.

SUB-PROCESSORS

Sub-processor map · 10

Source ↗
  • Amazon Web Services EMEA SARL US
    Luxembourg

    Hosting

  • Box, Inc. US
    United Kingdom

    Signature management

  • Google Cloud EMEA Limited US
    Ireland

    Email provider

  • Hubspot Inc. US
    United States

    Website hosting, marketing, CRM

  • Salesforce, Inc. US
    United States

    CRM services

  • Stripe Payments Europe, Limited US
    Ireland

    Payment services (with USA transfer via SCCs)

  • Zendesk, Inc. US
    United States

    Customer support

  • ContractHero GmbH EU
    Germany

    Contract management

  • Countly Ltd. non-US
    United Kingdom

    Product analytics

  • Wire Germany GmbH EU
    Germany

    Development of services

7 of 10 sub-processors are US-incorporated. CLOUD Act exposure applies.
CERTIFICATIONS

Frameworks & certifications · none listed

We checked the vendor's website and standard certification body registries. No active certifications found at the time of last audit (2026-05-18).
FEATURES

Capability matrix

Self-hostable Yes
Max participants 150 participants
Screen sharing Yes
End-to-end encryption Yes
Browser join (no app) Yes
INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) Yes
COMPLIANCE & GOVERNANCE
Audit log Yes
Self-host / on-prem option Yes
PRICING

Pricing & tiers

PAID
Custom pricing

Contact vendor for tier or volume pricing.

View pricing page ↗
PUBLIC DOCUMENTS

Public documents

  • Data Processing Addendum (DPA)
    wire.com/en…
    Open ↗
  • Sub-processors list
    wire.com/en…
    Open ↗
  • Terms of Service
    wire.com/en…
    Open ↗
ALTERNATIVES

Alternatives in this category

Element (Matrix)
United Kingdom · Founded 2017
EU-HOSTED

UK-headquartered open-source Matrix protocol commercialisation; powers Bundeswehr BwMessenger + French Tchap + NATO + UN.

Public DPA Sub-processors Open source
FROM
CLOUD ACT
MATERIAL
kMeet (Infomaniak)
Switzerland · Founded 1994
EU-SOVEREIGN

Free Swiss browser-based video meetings (Infomaniak, Geneva, since 1994); no guest account, own Swiss DCs, ISO 27001, no CLOUD Act.

Public DPA Sub-processors Open source
FROM
CLOUD ACT
NONE
Olvid
France · Founded 2019
EU-BASED

French E2EE messenger (Olvid SAS, Paris, founded 2019), ANSSI CSPN certified, mandated for French government ministers; no phone number/identifier, content + metadata encrypted.

Public DPA Sub-processors Open source
FROM
€10/mo
CLOUD ACT
MINOR