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Independently verified · Quarterly re-audit
EU VETTED

Maileon

VERIFIED
Email marketing · Germany
Founded 2002 · maileon.com ↗

German enterprise email marketing (XQueue GmbH, Offenbach, 2002), ISO 27001, EU data centres, 3k+ customers, 10 offices worldwide.

In short

Maileon, in the Email marketing category, is an EU-owned service with Germany as its hosting location and no identified CLOUD Act exposure.

Assessment notes

Maileon is operated by XQueue GmbH (Offenbach am Main, Germany; founded 2002, additional office in Freiburg), an enterprise-focused email-marketing and marketing-automation platform with ISO/IEC 27001 certification, GDPR / SSL / ECO / ISPA / CSA membership badges, EU (German) data centres, 3,000+ customers, 10 offices worldwide and over 20 years of operating history: EU-owned, EU-hosted (Germany), ISO 27001-certified, no CLOUD Act exposure.

CLOUD ACT
OWNERSHIP
SUB-PROCS
not disclosed
Verified signals
Jurisdiction
  • EU / adequacy hosting
  • EU / adequacy operator
  • No US CLOUD Act exposure
Transparency
  • Public DPA
  • Sub-processors disclosed
  • Open-source clients
  • Third-party certification
JUMP TO
OVERVIEW

About Maileon

Maileon is the enterprise email-marketing and marketing-automation platform operated by XQueue GmbH, a German company headquartered in Offenbach am Main with additional offices in Freiburg im Breisgau. Founded in 2002, XQueue has more than 20 years of operating history and serves 3,000+ corporate customers across 10 international offices, with multi-channel capability covering email, SMS, and triggered transactional flows. The platform targets enterprise B2B customers with high-deliverability requirements and explicit DACH / EU public-administration adjacency.

For an EU-sovereignty audit Maileon presents a strong signal profile. The operating entity is a German GmbH; customer email-data is stored in EU (German) data centres only; there is no CLOUD Act exposure. The company holds ISO/IEC 27001 certification plus GDPR alignment, ECO Award membership, ISPA (Internet Service Providers Austria) membership, and CSA (Certified Senders Alliance) trust-seal certification, the standard mid-tier German Mittelstand compliance stack for ESP procurement. Founder-led / privately-controlled with no external VC/PE involvement on record.

Pricing is enterprise / volume-negotiated; specific EUR tiers were not directly captured at audit. Best fit: enterprise B2B marketers in DACH and broader EU markets that want a German-rooted Mailchimp / SendGrid alternative with ISO 27001 + CSA evidence and a 20-year vendor track record. Procurement-grade buyers preferring SMB pricing tiers should look at MailerLite, CleverReach, or rapidmail in the same category.

SUB-PROCESSORS

Sub-processor map · not disclosed

Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.
CERTIFICATIONS

Frameworks & certifications

ISO/IEC 27001
ACTIVE
FEATURES

Capability matrix

Automation Yes
Landing pages No
A/B testing Yes
Transactional email Yes
SMS marketing Yes
Built-in CRM No
Dedicated IP Yes
Free tier No
INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) Yes
COMPLIANCE & GOVERNANCE
Audit log Yes
Self-host / on-prem option No
PRICING

Pricing & tiers

PAID
Custom pricing

Contact vendor for tier or volume pricing.

View pricing page ↗
PUBLIC DOCUMENTS

Public documents

Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.
  • Data Processing Addendum (DPA)
    learn.zohopublic.eu/external…
    Open ↗
  • Sub-processors list
    — missing
    missing
  • Terms of Service
    maileon.com/general-terms-conditions…
    Open ↗
ALTERNATIVES

Alternatives in this category

Brevo
France · Founded 2012
EU-HOSTED

Paris-headquartered multi-channel customer-engagement platform with email, SMS, CRM, automation, ISO 27001 and a public DPA.

Public DPA Sub-processors Open source
FROM
€8/mo
CLOUD ACT
MATERIAL
CleverReach
Germany · Founded 2007
EU-HOSTED

German email marketing platform with EU-only customer data storage in Germany and a permanently free Lite tier.

Public DPA Sub-processors Open source
FROM
€15/mo
CLOUD ACT
MATERIAL
EmailOctopus
United Kingdom · Founded 2014
EU-HOSTED

London-based low-cost email marketing (Three Hearts Digital, 2014), generous free tier, indie-friendly, Amazon SES-backbone.

Public DPA Sub-processors Open source
FROM
€0/mo
CLOUD ACT
MATERIAL