Skip to content

Mailjet

Email marketing · France
Founded 2010 · mailjet.com

Paris-founded transactional and marketing email API, ISO 27001-certified, EU-only data centres, owned by Sweden-listed Sinch.

Mailjet offers EU hosting in Germany, but a US parent or sub-processor leaves material CLOUD Act exposure. It is listed under Email marketing.

Assessment notes

French SAS with EU-only data-centre claim, ISO 27001 (BSI), public DPA via parent Sinch (Sweden) and SCC-based transfers; the Sinch sub-processor list (verified 2026-06) shows Mailjet hosts on Google Cloud (a US-owned hyperscaler) alongside Atlassian, Zendesk, Stripe and Mailgun; a US-owned hyperscaler as the core host raises CLOUD Act exposure to material despite the EU data region and a public DPA.

Findings

CLOUD Act
Ownership
Sub-processors
6 · 5 US

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: No
Transparency
  • Public DPA: Yes
  • Sub-processors disclosed: Yes
  • Open-source clients: No
  • Third-party certification: Yes
Jump to

About Mailjet

Mailjet is a Paris-founded email-delivery platform offering transactional and marketing email APIs, drag-and-drop newsletter design, segmentation, and a real-time collaboration editor. Founded in 2010 and acquired by Pathwire in 2019, Mailjet has been part of Sinch AB (publicly listed on Nasdaq Stockholm, Sweden) since 2021 and is now branded "Sinch Mailjet", though it retains its Paris team and product identity.

Mailjet was the first email service provider to obtain ISO 27001 certification (BSI, 2017) and AFAQ certification from AFNOR for GDPR adherence. The security page now names both the provider and the sites: customer data is stored "with Google Cloud Platform in Frankfurt (Germany) and Saint-Ghislain (Belgium)", with daily encrypted backups in geographically separated EU environments, and Sinch's own sub-processor page corroborates it by listing Google Cloud France SARL with data centres in Germany and Belgium for EU customers. The contracting entity remains French, but no customer data centre sits in France, and Google Cloud is US-owned, so the at-rest custodian is a US-owned hyperscaler inside an EU region: Material. Additional certifications/attestations referenced include SOC 2, PCI DSS, CSA STAR Level 1, HIPAA, and Certified Senders Alliance (CSA member since 2014). The Data Processing Agreement is published publicly on the parent Sinch domain and uses Standard Contractual Clauses for transatlantic transfers; the sub-processors page on the same domain resolves as well and carries six Mailjet-scoped rows, four of them US-owned, with Mailgun sitting in the intra-Sinch support and managed-services path rather than in the customer-sending backbone.

Pricing starts at US$9/month (Starter, 8,000 emails), roughly €8, with a free tier of 6,000 emails/month capped at 200/day. The affiliate program pays a relatively modest 15% per lead with a 30-day cookie, paid monthly via PayPal or bank transfer. Best fit: developer teams and marketers wanting a credible French email-API with ISO 27001 and an EU-only data-residency story, who can accept a Swedish-listed parent with global operations. Procurement decisions in regulated industries should weigh the Google Cloud dependency, which the vendor now names openly, against the EU-only residency commitment.

Sub-processor map · 6

Source
  • Atlassian Corporation US
    United States

    Support ticket tracking, incident management

  • Google Cloud France SARL US
    France

    Cloud datacenters (hosting/infrastructure)

  • Mailgun Technologies, Inc. US
    United States

    Intra-Sinch email support / managed services

  • Stripe Payments Europe, Limited US
    Ireland

    Billing and payment systems

  • Zendesk, Inc. US
    United States

    Customer support platform

  • Mailjet SAS EU
    France

    Customer support, deployment, managed services (Sinch group)

Source: the vendor’s published sub-processor list, read 26 Aug 2026.

5 of 6 sub-processors are US-owned or US-based. CLOUD Act exposure applies.

Frameworks & certifications

ISO/IEC 27001
Active
SOC 2
Active
Informational · US framework

Capability matrix

Table 2Capabilities of Mailjet

Automation Yes
Landing pages Yes
A/B testing Yes
Transactional email Yes
SMS marketing No
Built-in CRM No
Dedicated IP Yes
Free tier Yes

Integration & access

REST API Yes
SSO (SAML / OIDC) No

Compliance & governance

Audit log No
Self-host / on-prem option No

Pricing & tiers

from €8/mo
Freemium
View pricing page

Public documents

  • Data Processing Addendum (DPA)
    sinch.com/legal…
    Open
  • Sub-processors list
    sinch.com/legal…
    Open
  • Terms of Service
    www.mailjet.com/legal…
    Open

Alternatives in this category

  • France · €8/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No
  • Germany · €15/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No
  • United Kingdom · €0/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No