Paris-headquartered multi-channel customer-engagement platform with email, SMS, CRM, automation, ISO 27001 and a public DPA.
- FROM
- €8/mo
- CLOUD ACT
- MATERIAL
A single roll-up of ownership and CLOUD Act exposure.
Paris-founded transactional and marketing email API, ISO 27001-certified, EU-only data centres, owned by Sweden-listed Sinch.
Mailjet, in the Email marketing category, offers EU hosting with France as its hosting location, but a US parent or sub-processor leaves material CLOUD Act exposure.
French SAS with EU-only data-centre claim, ISO 27001 (BSI), public DPA via parent Sinch (Sweden) and SCC-based transfers; the Sinch sub-processor list (verified 2026-06) shows Mailjet hosts on Google Cloud (a US-owned hyperscaler) alongside Atlassian, Zendesk, Stripe and Mailgun; a US-owned hyperscaler as the core host raises CLOUD Act exposure to material despite the EU data region and a public DPA.
How exposed customer data is to US authorities under the CLOUD Act (Clarifying Lawful Overseas Use of Data Act).
Where ultimate control over the operating company sits.
Mailjet is a Paris-founded email-delivery platform offering transactional and marketing email APIs, drag-and-drop newsletter design, segmentation, and a real-time collaboration editor. Founded in 2010 and acquired by Pathwire in 2019, Mailjet has been part of Sinch AB (publicly listed on Nasdaq Stockholm, Sweden) since 2021 and is now branded "Sinch Mailjet", though it retains its Paris team and product identity.
Mailjet was the first email service provider to obtain ISO 27001 certification (BSI, 2017) and AFAQ certification from AFNOR for GDPR adherence. The trust page states that customer data is stored in secure data centres "exclusively within the European Union" with daily encrypted backups in geographically separated EU environments. Additional certifications/attestations referenced include SOC 2, PCI DSS, CSA STAR Level 1, HIPAA, and Certified Senders Alliance (CSA member since 2014). The Data Processing Agreement is published publicly on the parent Sinch domain and uses Standard Contractual Clauses for transatlantic transfers; the dedicated sub-processors page is also hosted on Sinch but did not resolve at audit time, leaving a verification gap.
Pricing starts at US$9/month (Starter, 8,000 emails), roughly €8, with a free tier of 6,000 emails/month capped at 200/day. The affiliate program pays a relatively modest 15% per lead with a 30-day cookie, paid monthly via PayPal or bank transfer. Best fit: developer teams and marketers wanting a credible French email-API with ISO 27001 and an EU-only data-residency story, who can accept a Swedish-listed parent with global operations. Procurement decisions in regulated industries should confirm the underlying cloud provider and sub-processors list before signing.
Support ticket tracking, incident management
Cloud datacenters (hosting/infrastructure)
Intra-Sinch email support / managed services
Billing and payment systems
Customer support platform
Customer support, deployment, managed services (Sinch group)
| Vendor | Country | Purpose | Owner |
|---|---|---|---|
| Atlassian Corporation | United States | Support ticket tracking, incident management | US |
| Google Cloud France SARL | France | Cloud datacenters (hosting/infrastructure) | US |
| Mailgun Technologies, Inc. | United States | Intra-Sinch email support / managed services | US |
| Stripe Payments Europe, Limited | Ireland | Billing and payment systems | US |
| Zendesk, Inc. | United States | Customer support platform | US |
| Mailjet SAS | France | Customer support, deployment, managed services (Sinch group) | EU |
Paris-headquartered multi-channel customer-engagement platform with email, SMS, CRM, automation, ISO 27001 and a public DPA.
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