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Independently verified · Quarterly re-audit
EU VETTED

Mailjet

VERIFIED
Email marketing · France
Founded 2010 · mailjet.com ↗

Paris-founded transactional and marketing email API, ISO 27001-certified, EU-only data centres, owned by Sweden-listed Sinch.

In short

Mailjet, in the Email marketing category, offers EU hosting with France as its hosting location, but a US parent or sub-processor leaves material CLOUD Act exposure.

Assessment notes

French SAS with EU-only data-centre claim, ISO 27001 (BSI), public DPA via parent Sinch (Sweden) and SCC-based transfers; the Sinch sub-processor list (verified 2026-06) shows Mailjet hosts on Google Cloud (a US-owned hyperscaler) alongside Atlassian, Zendesk, Stripe and Mailgun; a US-owned hyperscaler as the core host raises CLOUD Act exposure to material despite the EU data region and a public DPA.

CLOUD ACT
OWNERSHIP
SUB-PROCS
6 · 5 US
Verified signals
Jurisdiction
  • EU / adequacy hosting
  • EU / adequacy operator
  • No US CLOUD Act exposure
Transparency
  • Public DPA
  • Sub-processors disclosed
  • Open-source clients
  • Third-party certification
JUMP TO
OVERVIEW

About Mailjet

Mailjet is a Paris-founded email-delivery platform offering transactional and marketing email APIs, drag-and-drop newsletter design, segmentation, and a real-time collaboration editor. Founded in 2010 and acquired by Pathwire in 2019, Mailjet has been part of Sinch AB (publicly listed on Nasdaq Stockholm, Sweden) since 2021 and is now branded "Sinch Mailjet", though it retains its Paris team and product identity.

Mailjet was the first email service provider to obtain ISO 27001 certification (BSI, 2017) and AFAQ certification from AFNOR for GDPR adherence. The trust page states that customer data is stored in secure data centres "exclusively within the European Union" with daily encrypted backups in geographically separated EU environments. Additional certifications/attestations referenced include SOC 2, PCI DSS, CSA STAR Level 1, HIPAA, and Certified Senders Alliance (CSA member since 2014). The Data Processing Agreement is published publicly on the parent Sinch domain and uses Standard Contractual Clauses for transatlantic transfers; the dedicated sub-processors page is also hosted on Sinch but did not resolve at audit time, leaving a verification gap.

Pricing starts at US$9/month (Starter, 8,000 emails), roughly €8, with a free tier of 6,000 emails/month capped at 200/day. The affiliate program pays a relatively modest 15% per lead with a 30-day cookie, paid monthly via PayPal or bank transfer. Best fit: developer teams and marketers wanting a credible French email-API with ISO 27001 and an EU-only data-residency story, who can accept a Swedish-listed parent with global operations. Procurement decisions in regulated industries should confirm the underlying cloud provider and sub-processors list before signing.

SUB-PROCESSORS

Sub-processor map · 6

Source ↗
  • Atlassian Corporation US
    United States

    Support ticket tracking, incident management

  • Google Cloud France SARL US
    France

    Cloud datacenters (hosting/infrastructure)

  • Mailgun Technologies, Inc. US
    United States

    Intra-Sinch email support / managed services

  • Stripe Payments Europe, Limited US
    Ireland

    Billing and payment systems

  • Zendesk, Inc. US
    United States

    Customer support platform

  • Mailjet SAS EU
    France

    Customer support, deployment, managed services (Sinch group)

5 of 6 sub-processors are US-incorporated. CLOUD Act exposure applies.
CERTIFICATIONS

Frameworks & certifications

ISO/IEC 27001
ACTIVE
SOC 2
ACTIVE
Informational · US framework
FEATURES

Capability matrix

Automation Yes
Landing pages Yes
A/B testing Yes
Transactional email Yes
SMS marketing No
Built-in CRM No
Dedicated IP Yes
Free tier Yes
INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) No
COMPLIANCE & GOVERNANCE
Audit log No
Self-host / on-prem option No
PRICING

Pricing & tiers

FREEMIUM
from €8/mo
View pricing page ↗
PUBLIC DOCUMENTS

Public documents

  • Data Processing Addendum (DPA)
    sinch.com/legal…
    Open ↗
  • Sub-processors list
    sinch.com/legal…
    Open ↗
  • Terms of Service
    www.mailjet.com/legal…
    Open ↗
ALTERNATIVES

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CLOUD ACT
MATERIAL