Paris-headquartered multi-channel customer-engagement platform with email, SMS, CRM, automation, ISO 27001 and a public DPA.
- FROM
- €8/mo
- CLOUD ACT
- MATERIAL
A single roll-up of ownership and CLOUD Act exposure.
Paris-founded transactional and marketing email API, ISO 27001-certified, EU-only data centres, owned by Sweden-listed Sinch.
Mailjet, in the Email marketing category, offers EU hosting with Germany as its hosting location, but a US parent or sub-processor leaves material CLOUD Act exposure.
French SAS with EU-only data-centre claim, ISO 27001 (BSI), public DPA via parent Sinch (Sweden) and SCC-based transfers; the Sinch sub-processor list (verified 2026-06) shows Mailjet hosts on Google Cloud (a US-owned hyperscaler) alongside Atlassian, Zendesk, Stripe and Mailgun; a US-owned hyperscaler as the core host raises CLOUD Act exposure to material despite the EU data region and a public DPA.
How exposed customer data is to US authorities under the CLOUD Act (Clarifying Lawful Overseas Use of Data Act).
Where ultimate control over the operating company sits.
Mailjet is a Paris-founded email-delivery platform offering transactional and marketing email APIs, drag-and-drop newsletter design, segmentation, and a real-time collaboration editor. Founded in 2010 and acquired by Pathwire in 2019, Mailjet has been part of Sinch AB (publicly listed on Nasdaq Stockholm, Sweden) since 2021 and is now branded "Sinch Mailjet", though it retains its Paris team and product identity.
Mailjet was the first email service provider to obtain ISO 27001 certification (BSI, 2017) and AFAQ certification from AFNOR for GDPR adherence. The security page now names both the provider and the sites: customer data is stored "with Google Cloud Platform in Frankfurt (Germany) and Saint-Ghislain (Belgium)", with daily encrypted backups in geographically separated EU environments, and Sinch's own sub-processor page corroborates it by listing Google Cloud France SARL with data centres in Germany and Belgium for EU customers. The contracting entity remains French, but no customer data centre sits in France, and Google Cloud is US-owned, so the at-rest custodian is a US-owned hyperscaler inside an EU region: Material. Additional certifications/attestations referenced include SOC 2, PCI DSS, CSA STAR Level 1, HIPAA, and Certified Senders Alliance (CSA member since 2014). The Data Processing Agreement is published publicly on the parent Sinch domain and uses Standard Contractual Clauses for transatlantic transfers; the sub-processors page on the same domain resolves as well and carries six Mailjet-scoped rows, four of them US-owned, with Mailgun sitting in the intra-Sinch support and managed-services path rather than in the customer-sending backbone.
Pricing starts at US$9/month (Starter, 8,000 emails), roughly €8, with a free tier of 6,000 emails/month capped at 200/day. The affiliate program pays a relatively modest 15% per lead with a 30-day cookie, paid monthly via PayPal or bank transfer. Best fit: developer teams and marketers wanting a credible French email-API with ISO 27001 and an EU-only data-residency story, who can accept a Swedish-listed parent with global operations. Procurement decisions in regulated industries should weigh the Google Cloud dependency, which the vendor now names openly, against the EU-only residency commitment.
Support ticket tracking, incident management
Cloud datacenters (hosting/infrastructure)
Intra-Sinch email support / managed services
Billing and payment systems
Customer support platform
Customer support, deployment, managed services (Sinch group)
| Vendor | Country | Purpose | Owner |
|---|---|---|---|
| Atlassian Corporation | United States | Support ticket tracking, incident management | US |
| Google Cloud France SARL | France | Cloud datacenters (hosting/infrastructure) | US |
| Mailgun Technologies, Inc. | United States | Intra-Sinch email support / managed services | US |
| Stripe Payments Europe, Limited | Ireland | Billing and payment systems | US |
| Zendesk, Inc. | United States | Customer support platform | US |
| Mailjet SAS | France | Customer support, deployment, managed services (Sinch group) | EU |
Paris-headquartered multi-channel customer-engagement platform with email, SMS, CRM, automation, ISO 27001 and a public DPA.
German email marketing platform with EU-only customer data storage in Germany and Ireland and a permanently free Lite tier.
London-based low-cost email marketing (Three Hearts Digital, 2014), generous free tier, indie-friendly, campaign sending via Bird's EU infrastructure.