Ostrata is a CRM from Paris built around a chat interface. Members spend most of their time in Operations, where they type requests in English or French to Pilot, the built-in AI assistant, which searches, creates and updates records, drafts emails and builds Live views (AI-generated mini-apps over CRM data). Admins define their own objects and fields in Setup, so the schema is not fixed to contacts and deals. Around that sit dashboards, web forms for lead capture, AI fields that write a summary or a 0 to 100 score per record, Gmail, Google Calendar, Google Drive and Telegram integrations, company enrichment from the French SIREN, INSEE and BODACC registries, a REST API, outbound and inbound webhooks, and an MCP server for Claude, Cursor and similar tools. There is no native mobile app, no SAML single sign-on, no quoting or invoicing and no campaign sender.
The contracting entity is Sublime Traders SAS, a single-shareholder SASU registered in Paris in July 2022 with its président Andrei-Septimiu Stanciulescu as sole officer and no outside funding on record, which is why ownership is recorded as EU-owned. The infrastructure is a different matter. The application and its server functions run on Vercel (observed in the Paris region), and the database and authentication run on Supabase, whose project for Ostrata sits on AWS eu-west-1 in Dublin, Ireland. All three companies are US-owned. Pilot requests, with the workspace context needed to answer them, go through Vercel AI Gateway to paid APIs from OpenAI, Anthropic and Google Gemini, and to Alibaba Cloud Model Studio for Qwen models; Drive file text is embedded by OpenAI directly when a workspace connects Google Drive. Because chat with Pilot is the main way to work in the product, CRM content reaches those model providers in normal use rather than as an optional add-on. US-owned hosting plus US model providers in the core data path is why CLOUD Act exposure is Material.
Disclosure is thin for a product in that position. The privacy policy names the AI providers but not the hosting, database, authentication or payment providers, and its model list ends with "comparable model providers available through the gateway". There is no sub-processor page, the processing region of the Alibaba route is not stated, and the DPA is sent on request from account@ostrata.io. Pricing is one plan in EUR at €17.10 per seat per month on yearly billing (19 EUR monthly), with a 30-day trial for one seat that needs a card. Best fit: French SMEs and freelancers who want a flexible, chat-driven CRM and are comfortable with US AI processing. Buyers who need CRM data kept away from US providers should look at centralstationCRM or combit CRM in this category.