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Formbricks

Forms & surveys · Germany
Founded 2022 · formbricks.com

German open-source experience-management platform (Formbricks GmbH, Kiel) for link, website and in-product surveys; AGPLv3, self-hostable.

Formbricks offers EU hosting in Germany, but a US parent or sub-processor leaves material CLOUD Act exposure. It is listed under Forms & surveys.

Assessment notes

German GmbH (Kiel) shipping an AGPLv3 open-source survey/forms platform with a publicly-downloadable DPA (sub-processors in Annex IV) and SOC 2 Type II, but the managed Formbricks Cloud runs on AWS in Germany for database + email at rest, with Stripe (US), Google Cloud, Sentry, PostHog EU and, since mid-2026, Cloudflare Inc. as a global CDN and reverse proxy alongside it, and US VC (OSS Capital) on the cap table, EU-headquartered but US-VC-funded with material CLOUD Act exposure for the managed cloud; self-hosting the AGPLv3 build on EU infrastructure removes the AWS and US sub-processor exposure entirely.

Findings

CLOUD Act
Ownership
Sub-processors
8 · 6 US

Verified signals

Jurisdiction
  • EU / adequacy hosting: Yes
  • EU / adequacy operator: Yes
  • No US CLOUD Act exposure: No
Transparency
  • Public DPA: Yes
  • Sub-processors disclosed: Yes
  • Open-source clients: Yes
  • Third-party certification: Yes
CLOUD Act by deployment

Exposure depends on how you run this product.

Hosted SaaS (default)

Vendor-operated: the sub-processors below apply.

Self-hosted (open-source)

Deploy on your own EU infrastructure and you control hosting and every sub-processor.

Jump to

About Formbricks

Formbricks is a German open-source experience-management platform operated by Formbricks GmbH (Kuhnkestr. 6, 24118 Kiel), founded in 2022 by Johannes Dancker and Matti Nannt. It positions itself as the open-source Qualtrics alternative and covers link surveys, website and in-product (in-app) surveys, and email-embedded feedback forms, with event-triggered targeting, user segmentation, conditional logic, multi-language surveys, file uploads, webhooks, and SDKs. The full core application is licensed under AGPLv3 on GitHub and is fully self-hostable.

For an EU-sovereignty audit the ownership tier is eu_hq_us_funded: Formbricks is a German GmbH but is backed by OSS Capital (a US open-source-focused VC), Flex Capital, and the GitHub Accelerator, with angels including Tom Preston-Werner (GitHub) and Peer Richelsen (Cal.com). The managed Formbricks Cloud (app.formbricks.com) is hosted in Frankfurt, Germany on Amazon Web Services, which handles the database and email at rest. The DPA is publicly downloadable without signup and lists its Annex IV sub-processors: AWS (DE region), PostHog (DE region), Stripe (US), Sentry (DE region), Brevo (EU), Google Cloud (EU, opt-in and stated not to touch respondent data), Plain (UK, customer support), and Cloudflare, Inc., which now sits in front of the whole application as CDN, reverse proxy and DDoS protection; Chatwoot has been dropped. No AI provider, no captcha vendor and no separate file-upload storage provider appears anywhere in the annex, which is unusual in this category. The company holds SOC 2 Type II and states ISO 27001 is in progress. Per the directory's strict CLOUD Act stance (provider parent jurisdiction matters more than data-centre region), AWS at rest plus the US sub-processors plus US-VC ownership make this material CLOUD Act exposure for the managed cloud. Self-hosting the AGPLv3 build on EU-incorporated infrastructure (Hetzner, OVHcloud, Scaleway) removes the AWS and US sub-processor exposure entirely, making the customer the sole data controller.

Pricing: a free Hobby tier (250 responses/month, 1 workspace); Pro at US$74/month for 2,000 responses and 3 workspaces; Scale at US$325/month for 5,000 responses and 5 workspaces. Both paid figures are monthly-billing rates, with annual offered as two months free, and the default cloud region is Germany. Self-hosting is free under AGPLv3. Best fit: privacy-conscious product teams and EU developers replacing Qualtrics or Qualaroo for in-product surveys, or wanting a GDPR-compliant, self-hostable feedback layer. The self-host path is the procurement-grade option.

Sub-processor map · 8

Source
  • AWS US
    United States

    Database and email delivery (data storage; Germany)

  • Cloudflare US
    United States

    CDN, reverse proxy, DDoS protection and application security (global)

  • Google Cloud US
    United States

    Smart functionality (opt-in; does not touch respondent data; EU)

  • PostHog EU US
    United States

    Product analytics (anonymized IP and device information; Germany)

  • Sentry US
    United States

    Error tracking and diagnostics

  • Stripe US
    United States

    Payment processing

  • Brevo EU
    France

    Marketing/communication and admin notifications

  • Plain non-US
    United Kingdom

    Customer support (UK; replaced Chatwoot, removed from Annex IV before 2026-08)

Source: the vendor’s published sub-processor list, read 26 Aug 2026.

6 of 8 sub-processors are US-owned or US-based. CLOUD Act exposure applies.

Frameworks & certifications

SOC 2
Active
Informational · US framework

Capability matrix

Table 2Capabilities of Formbricks

Integration & access

REST API Yes
SSO (SAML / OIDC) Yes

Compliance & governance

Audit log No
Self-host / on-prem option Yes

Pricing & tiers

from €63/mo
Freemium
View pricing page

Public documents

  • Data Processing Addendum (DPA)
    formbricks.com/dpa…
    Open
  • Sub-processors list
    formbricks.com/dpa…
    Open
  • Terms of Service
    formbricks.com/terms…
    Open

Alternatives in this category

  • Switzerland
    EU-Based
    Public DPA: No Sub-processors: No Open source: No
  • Netherlands · €5.42/mo
    EU-Sovereign
    Public DPA: Yes Sub-processors: No Open source: No
  • Belgium · €21/mo
    EU-Hosted
    Public DPA: Yes Sub-processors: Yes Open source: No