US-incorporated conversational marketing, acquired by Salesloft (US) in 2023.
DISCLOSURE Some links on this site are affiliate links. We may earn a commission at no extra cost to you. Compliance scores and editorial rankings are never influenced by affiliate relationships.
Listed for transparency. Every product on this page is benchmarked against this baseline.
US-incorporated conversational marketing, acquired by Salesloft (US) in 2023.
All 5 alternatives ranked by compliance score, benchmarked against Drift (Salesloft).
| Product | Score | Owner | CLOUD Act | Cert. | Pricing | Action |
|---|---|---|---|---|---|---|
|
Drift (Salesloft)
benchmark · US
|
1.0/5 | OWNERSHIP
Where ultimate control over the operating company sits.
|
CLOUD ACT EXPOSURE
How exposed customer data is to US authorities under the CLOUD Act.
|
SOC 2 no EU framework |
Freemium | your current |
|
Crisp
France
|
VERIFIED SIGNALS
Jurisdiction
Transparency
|
OWNERSHIP
Where ultimate control over the operating company sits.
|
CLOUD ACT EXPOSURE
How exposed customer data is to US authorities under the CLOUD Act.
|
— | Freemium | View profile → |
|
Userlike (Lime Connect)
Germany
|
VERIFIED SIGNALS
Jurisdiction
Transparency
|
OWNERSHIP
Where ultimate control over the operating company sits.
|
CLOUD ACT EXPOSURE
How exposed customer data is to US authorities under the CLOUD Act.
|
— | Freemium | View profile → |
|
Customerly
Ireland
|
VERIFIED SIGNALS
Jurisdiction
Transparency
|
OWNERSHIP
Where ultimate control over the operating company sits.
|
CLOUD ACT EXPOSURE
How exposed customer data is to US authorities under the CLOUD Act.
|
— | Paid | View profile → |
|
Tidio
Poland
|
VERIFIED SIGNALS
Jurisdiction
Transparency
|
OWNERSHIP
Where ultimate control over the operating company sits.
|
CLOUD ACT EXPOSURE
How exposed customer data is to US authorities under the CLOUD Act.
|
SOC 2
|
Freemium | View profile → |
|
LiveChat (Text)
Poland
|
VERIFIED SIGNALS
Jurisdiction
Transparency
|
OWNERSHIP
Where ultimate control over the operating company sits.
|
CLOUD ACT EXPOSURE
How exposed customer data is to US authorities under the CLOUD Act.
|
— | Paid | View profile → |
Ranked by feature parity + compliance score. Migration friction is weighted higher than feature breadth.
Nantes-based French customer-messaging platform (Crisp IM SAS, founded 2015); **fully bootstrapped, no VC**, 200k+ customers, flat-rate pricing.
Cologne-based German live-chat platform (Userlike UG, founded 2011); acquired by Swedish Lime Technologies AB (Nasdaq Stockholm-listed).
Dublin-based Italian-founded customer messaging + AI CRM (Customerly Ltd, 2017); EU-only data storage; Aura AI Assistant solves 71% of support volume.
For every product we read the public DPA, sub-processors document, hosting region declaration, and corporate ownership records. Each is timestamped. Compliance score is editorial, re-verified quarterly. We never accept self-attestation.
Reviewed by the EU Vetted editorial team · Editorial guidelines